Inside Sales Representative

6 months ago


Edmonton, Canada Electric Motor Service Limited Full time

Electric Motor Service Limited (EMSL) has over 78 years of history of delivering superior service and product solutions for the Pump & Water Treatment Industry.

EMSL’s Pump Division is looking for a qualified individual, with a minimum of 3 years of experience in the sales industry and working knowledge of pumps and water systems. This individual must be fluent in the English language, as well as computer proficient.

**Responsibilities**:

- Build and maintain strong relationships with clients to ensure customer satisfaction and retention.
- Meet or exceed sales targets and goals on a consistent basis.
- Prepare customer quotes and process orders.
- Complete the order process offering pricing terms according to established margins, sourcing of additional products, and generating sales orders.
- Ensure customers are provided with accurate pricing, inventory, and delivery information.
- Complete detailed technical reviews of customer specifications to identify aspects of industry standards as well as customer specific requirements.
- Respond to customer’s requests and inquiries in a timely manner.
- Validate and complete returns as per the company policy and reroute any warranty claims to the vendors.
- Review open orders and backorders daily to meet customer delivery expectations.
- Place vendor rush orders as per the corporate purchasing policy.
- Comply with all internal Policies and Procedures including, but not limited to, the Health and Safety, and Quality Management program.
- Promote existing and new products.
- Anticipate client direction and objectives.
- Attend training and sales meetings as required.
- Demonstrate ability to meet sales goals.
- Participate in a weekly on call rotation schedule (this is mandatory).

**Requirements**:

- Fluent in English (verbal and written communication skills).
- Proven experience in inside sales.
- Strong interpersonal skills with the ability to build rapport with customers.
- Excellent communication and negotiation skills.
- Self-motivated with a strong drive for results.
- Ability to work independently as well as part of a team.
- Proficient in using CRM software and Microsoft Office Suite.

This is an excellent opportunity for an experienced individual to join our growing team of professionals.

**Job Types**: Permanent, Full-time

**Salary**: $55,000.00-$75,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Do you currently live in Edmonton?

**Education**:

- Secondary School (preferred)

**Experience**:

- Inside Sales: 3 years (required)
- Pump Sales: 1 year (preferred)

Work Location: In person



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