Inside Sales Representative
16 hours ago
Electric Motor Service Limited (EMSL) has over 78 years of history of delivering superior service and product solutions for the Pump & Water Treatment Industry.
EMSL’s Pump Division is looking for a qualified individual, with a minimum of 3 years of experience in the sales industry and working knowledge of pumps and water systems. This individual must be fluent in the English language, as well as computer proficient.
**Responsibilities**:
- Build and maintain strong relationships with clients to ensure customer satisfaction and retention.
- Meet or exceed sales targets and goals on a consistent basis.
- Prepare customer quotes and process orders.
- Complete the order process offering pricing terms according to established margins, sourcing of additional products, and generating sales orders.
- Ensure customers are provided with accurate pricing, inventory, and delivery information.
- Complete detailed technical reviews of customer specifications to identify aspects of industry standards as well as customer specific requirements.
- Respond to customer’s requests and inquiries in a timely manner.
- Validate and complete returns as per the company policy and reroute any warranty claims to the vendors.
- Review open orders and backorders daily to meet customer delivery expectations.
- Place vendor rush orders as per the corporate purchasing policy.
- Comply with all internal Policies and Procedures including, but not limited to, the Health and Safety, and Quality Management program.
- Promote existing and new products.
- Anticipate client direction and objectives.
- Attend training and sales meetings as required.
- Demonstrate ability to meet sales goals.
- Participate in a weekly on call rotation schedule (this is mandatory).
**Requirements**:
- Fluent in English (verbal and written communication skills).
- Proven experience in inside sales.
- Strong interpersonal skills with the ability to build rapport with customers.
- Excellent communication and negotiation skills.
- Self-motivated with a strong drive for results.
- Ability to work independently as well as part of a team.
- Proficient in using CRM software and Microsoft Office Suite.
This is an excellent opportunity for an experienced individual to join our growing team of professionals.
**Job Types**: Permanent, Full-time
**Salary**: $55,000.00-$75,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application question(s):
- Do you currently live in Edmonton?
**Education**:
- Secondary School (preferred)
**Experience**:
- Inside Sales: 3 years (required)
- Pump Sales: 1 year (preferred)
Work Location: In person
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