Modification Technician
3 months ago
**Employeur**: iA Groupe financier
- **Bureau**: 2200, avenue McGill College
- **Principal lieu de travail**: Montreal, Québec
- **Autre(s) lieu(x) de travail possible(s)**: Vancouver, Colombie-Britannique; Toronto, Ontario; Québec, Québec
- **Domaines d'activité**: Service à la clientèle et soutien administratif
- **Numéro du poste**: JR10021320
- **Type d'emploi**: Emploi temporaire
- **Postulez avant le**: 2024-10-11
Vous êtes passionné par l’administration des assurances et vous recherchez une carrière stimulante dans le secteur de l’assurance vie? Si oui, nous avons peut-être l’occasion parfaite pour vous
Comme technicien ou technicienne aux modifications pour notre division de l’assurance individuelle, vous travaillerez sous la supervision d’un ou d’une chef d’équipe pour traiter toutes les modifications aux polices selon les demandes des représentants ou de la clientèle et communiquer avec les conseillers et conseillères et les partenaires internes sur les cas urgents.
Il s’agit d’un contrat d’un an avec forte possibilité de prolongation.
**Ce que vous ferez dans ce rôle**:
- Traiter les modifications aux polices demandées par les représentants et la clientèle;
- Communiquer avec les conseillers et conseillères dans Suivi des dossiers;
- Communiquer avec les partenaires internes pour les cas urgents;
- Réaliser des tâches telles que les rejets bancaires, les transactions de facturation des primes et appliquer des chèques de primes aux polices respectives de la clientèle.
**Ce que nous recherchons**:
- Diplôme collégial général requis
- 2 à 3 années d’expérience pertinente dans le secteur, de préférence
- Niveau de connaissance avancé de la langue française et anglaise, puisque vous serez amené à traiter quotidiennement les demandes des clients francophones et anglophones arrivant dans la boîte aux lettres électronique de l'équipe. Ces demandes portent notamment sur le traitement des changements de politique et des tâches liées aux opérations bancaires et à la facturation. De plus, vous collaborerez en français et en anglais, tant à l'oral qu'à l'écrit, plusieurs fois par jour avec les autres membres de votre équipe qui sont unilingues anglophones.
- Solides aptitudes organisationnelles et capacité à établir des priorités de manière efficace
- Souci du détail et grande précision dans le traitement des documents d’assurance
- Très bonnes compétences en informatique, y compris Word, Excel et Outlook
**Ce qui serait un atout, mais pas nécessaire**:
- Expérience de travail dans une division d’administration de l’assurance ou un agent général
- Connaissance de l’assurance vie
**Notre engagement en matière de diversité et d’inclusion**:
Chez iA Groupe financier, nous appuyons et nous célébrons la diversité. Nous nous efforçons de fournir un milieu de travail reconnu comme inclusif pour tous, sans égard à l’origine ethnique, à la nationalité, à la langue, aux croyances religieuses, au genre, à l’orientation sexuelle, à l’âge, au statut civil, à la situation familiale ou à un handicap physique ou mental.
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