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Director, People Partner

2 months ago

Toronto, Canada Klick Health Full time

**About Klick Health**

Director, People Partner

Our People & Organizational Effectiveness team is responsible for helping to find, grow, keep, and engage the remarkable assemblage of talent who are our Klicksters. You'll be a champion of Klick’s culture and values, partnering with our business leaders to help them build their organizations and make sure all people-related decisions are based on data. Whether coaching your clients on how to lead their teams, navigating and resolving employee relations issues, or supporting programs that help develop our Klicksters, you are exceptionally focused on putting them first, and being as clear and transparent as possible to help Klicksters understand how people-related decisions get made. You will act as a strategic partner and advisor to a portfolio of Crafts, participate in cross-functional and company-wide projects related to engagement, performance, and talent management, and contribute to the development of people-related processes and policies.

**Responsibilities**:

- Build relationships with senior business leaders to offer thought leadership and expert advice on organizational and people-related strategy and execution.
- Partner with the business on organizational design, workforce planning, career/succession planning, performance management and talent development processes, as well as skills assessment and development planning.
- Partner with peers in People & Organizational Effectiveness to build and execute Klick-worthy programs for Klicksters.
- Provide management coaching to front line managers and senior leaders.
- Work with line managers and employees to address all types of employee relations issues (including difficult situations), fairly representing all interests.
- Determine trends and work with rest of People & Organizational Effectiveness to determine one-off solutions and enterprise-wide needs.
- Compensation planning to this bullet
- Partner with the business on organizational design, workforce planning, career/succession planning, performance management and talent development processes, as well as skills assessment and development planning.
- Assess business unit's People Practice training needs and support or deliver 1:1 and group training sessions as appropriate.
- Solve problems and get to the root cause of any issue, no matter how complex. Design and quickly implement solutions that cut across multiple disciplines, even those beyond people and organizational solutions.
- Provide expertise in the following areas: career planning, performance management, coaching, data analysis, employee relations, learning and development, recognition, and strategic development. Use and request data strategically
- Identify and surface trends in both qualitative and quantitative data to help improve organizational health, understand when data will assist in making smart, informed decisions. Interpret complex analyses and tie back to business priorities.

**Minimum Qualifications**:

- BA/BS degree or equivalent practical experience.
- 7-10 years of HR business partner, HR leadership or generalist experience supporting senior leaders at fast-growing mid-size companies.
- Strong verbal and written communications skills.
- Knowledge of relevant employment legislation.
- A combination of HR experience in the following areas: Organizational design, succession planning, performance management, diversity and inclusion, business consulting, recognition programs, disability management, employee engagement, coaching and development, talent management, conflict resolution, talent acquisition, data analysis, and employee relations.

**Preferred Qualifications**:

- Demonstrated ability to work within constraints as well as to challenge the status quo.
- Demonstrated analytical and problem solving skills.
- Ability to analyze data, understand trends and develop recommendations for action based on the analysis.
- Comfortable with ambiguity and being a part of deeply complex strategy discussions.
- Effective communicator with the ability to build relationships with senior leaders and a complex set of stakeholders to drive organizational change.
- Experience providing HR support to US and Global employees and leaders.

Klick is growing fast. Since inception in 1997, we’ve averaged 30+% growth every year, and this year’s crazy audacious target is 50%, and it looks like we’re going to meet it. All of that insane growth means a ton of opportunity, both for your career and for us to build an amazing workplace where you can do your best work. We’re one of Canada’s top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Managed, Best Employers and Fastest Growing. We’ve been able to keep our culture and our company strong with exacting hiring standards, so it’s hard to get a job here, but it’s totally worth it (if you ask us).

We look forward to hearing from you
- Klick is consciously creating a culture where everyone can thrive and grow in their care

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