Security Operations Analyst

7 months ago

Toronto, Canada ALS Global Full time

Imagine your future with us

At ALS, we encourage you to dream big.
When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

About the role

The Security Operations Analyst will be based in the Americas region and reporting to the Global Information Security Director. The Security Operations Analyst will respond to all alerts and incidents reported globally; take action to protect customer, employee and business interests through containment as needed, and provide technical oversight on security request.

**Key Responsibilities**:

- Actively monitor security alerts and reports; monitor systems and networks for potential intrusion and inappropriate internal and external access.
- Respond to notices within agreed upon service level agreements timelines with external vendors and internal staff.
- Work closely with the appropriate IT Operations staff on the implementation of components such as intrusion detection/prevention, data leakage prevention, content filtering, firewall compliance, vulnerability, and security event management.
- Work with assigned internal IT staff and external service providers to analyze security incidents and coordinate the incident response; contain, eradicate, recover, determine root cause, develop corrective action plans, and remediate. Manage remediation plans toward closure.
- Assist in preparing security incident reports, evidence collection, chain of custody, and validation efforts.
- Contribute to the design and documentation of cyber security solutions across all cyber domains.
- Review, update, and manage the documentation, testing and validation of security controls
- Coordinate operational security activities with outside vendors.
- Work with the Global Information Security Director responsible to create and provide security status reports to the CIO and Chief Sustainability Officer.
- Provide guidance and support for the Service Desk and IT Support staff in the handling of security related issues.
- Stay up to date on the latest threat intelligence and emerging technologies, to anticipate security breaches and respond proactively.
- Communicate to the wider IT team on new threats and vulnerabilities with the potential to impact on ALS IT and business operations.
- Work with IT leadership to develop policy, procedures, and training that meet ALS Global security requirements.
- Participate in change management, review, and approval process.
- Design, administer, and execute quarterly security assessment and training exercises.
- Respond to third party risk assessments and security questionnaires as needed.

**About you**:

- Excellent interpersonal, planning and communication skills
- Maintain confidentiality and integrity
- Highly organized and flexible
- Sound decision making, problem solving and preventive measures skills
- Demonstrates accountability and a team player
- Ability to investigate, resolve and respond to queries
- Inspires and drives excellence in all aspects of work
- Interact and communicate in a respectful manner taking into consideration the
- diverse cultures

**Required Qualifications**:

- Grade 12 required
- CISSP, CASM, Security+ or similar
- At least 2 years’ computers and networks experience within multinational companies
- Experience in both Domain and Workgroup environments,
- Networking (LAN, Wi-Fi)
- Router, Switch and network device configuration.
- Skills in English, Spanish and Portuguese are advantageous
- Ability to travel

Working at ALS

Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

**Our benefits include**:

- Annual salary ranging from $90,000 - $110,000.
- Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs).
- Additional vacation days for years of service.
- Business support for education or training after 9 months with the company.
- Learning & development opportunities (unlimited access to e-learnings and more).

**Please note**:

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