Ft Selling Team Leader
7 months ago
POSITION TITLE: Selling Team Leader
REPORTS TO: Store Team Leader
SUPERVISES: Store Associates
:
The Selling Team Leader supports the Store Team Leader in developing and implementing the business strategy and leading the daily operations of the store. In partnership with the Store Team Leader, the Selling Team Leader is accountable for driving results by effectively teaching, training and coaching associates into a high performing selling team that achieves sales goals, meets merchandising brand standards and delivers operational excellence.
ESSENTIAL FUNCTIONS: The Selling Team Leader is responsible for the selection and coaching/development of all experts including Jean, Bra and Stylists. Driving all KPI and Comp results through effective LOD segments.
LEADERSHIP: Motivate and inspire the team by developing and delivering a compelling vision and purpose which encompasses American Eagle Outfitter’s Core Values. **Act as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors. ** Hold the store team and self accountable for achieving all brand, performance and behavior standards. **Build effective relationships with associates, peers and supervisor to build a high performing store team. ** Lead and participate in productive weekly leadership meetings that align with and drive the business strategy. **Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance. ** Comply with all AEO Inc. Loss Prevention standards and provide a safe environment for associates and customers. **Ensure all associates training and development initiatives are executed in a timely manner.**
TALENT MANAGEMENT: Recruit, hire, develop and retain BFF & Stylist roles to ensure the store is sufficiently staffed to meet the needs of the business. **Manage compensation decisions in partnership with the Store Team Leader and District Team Leader for BFF & Stylists. ** Train, develop and coach the associate team; provide appropriate level of performance feedback to increase confidence and capability. **Drive employee engagement by recognizing and rewarding employees for outstanding performance. ** Educate all associates on the importance of personal appearance standards. **Ensure that all associate team adheres to all employment practices and policies. ** Consistently assess and provide ongoing performance feedback through real-time coaching, scheduled touchbases, individual development planning and the performance review process. **Develops succession plans to ensure career paths for all associates; encourages associates to pursue internal opportunities. ** Manage compensation decisions in partnership with the Store Team Leader and District Team Leader. **Recognize and properly resolve customer and performance issues; communicate high priority issues to the Store Team Leader and DistrictTeam Leader in a timely manner and collaborates to develop a plan for resolution to minimize risk.**
VISUAL & OPERATION EXECUTION: Maintain 5 S standards on the sales floor, cash wrap and fitting room ensuring store environment is safe for employees and customers. **Executes all daily operational procedures and supports the management team to ensure the store audit compliance and shrink results meet company loss prevention standards. ** Oversees and ensures efficiency of all daily operational procedures in accordance with company policies. **Oversees Reserve, Try and Buy training and execution. ** Oversees and ensures Fitting Room area is organized and displayed to the visual standards manual.
**Job Types**: Full-time, Permanent
Pay: From $50,000.00 per year
**Benefits**:
- Casual dress
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Wellness program
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Supplemental pay types:
- Bonus pay
Application question(s):
- Must have Retail Clothing management experience. Must have experience leading a team of over 15 employees.
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail management: 1 year (preferred)
Work Location: In person
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