Technical Support Specialist

4 weeks ago

West Vancouver, Canada District of West Vancouver Full time

**_Permanent Full-Time - Internal Only_**
- Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation and arts amenities. We are seeking employees with a passion for public service who share our commitment to creating a complete, inclusive and livable community. Our dedicated staff deliver services, operate facilities and run the programs that enhance the well-being of our community.
- The West Vancouver ITS department is looking for a Permanent Full-time Technical Support Specialist who enjoys tackling IT related issues in a timely manner while upholding a strong level of communication to users.The work is performed under general supervision and requires the incumbent to be able to exercise independence when it comes to making decisions and taking action.
- Responding to user calls; investigates, documents, assesses, and resolves software and hardware problems on computer related problems and network systems.
- Installing or oversees installation and configuration of software and hardware; provides orientation to users, as required.
- Performing system maintenance, back-up, and recovery operations as required.
- Preparing and maintaining a variety of material such as procedure manuals, records, files, reports, service desk calls and correspondence related to the work.
- Maintaining inventory of IT equipment and software.
- Performing other related duties as required.
- A certificate or diploma in computer sciences or related discipline plus sound related experience OR an equivalent combination of training and experience.
- Sound knowledge of the functions of the departments served and their requirements as applied to the work performed.
- Ability to install or oversee the installation of computer hardware and software.
- Ability to establish and maintain effective working relationships with a variety of internal and external contacts and to provide advice, information and assistance to same.
- Ability to assist in the development and delivery of user training as related to the work performed.
- Ability to prepare and maintain a variety of written materials related to the work.
- Valid Class 5 BC Driver’s License

Position Status:
Union (WVMEA) - Permanent Full-Time

Hours of Work:
35 hours per week (hours and days of work may vary)

Rate of Pay:
$37.21 per hour

This position has a pay structure with five steps which increase annually.

Closing Date:
11:59 p.m. on March 20, 2024

To Apply:
We want to thank all applicants, however only those chosen for an interview will be contacted.
- 2760-24-WVMEA-24

  • Technical Support Specialist

    3 weeks ago

    Vancouver, Canada KNG Technical Inc. Full time

    • Executes rapid response recovery that is focused on minimizing device downtime as well as the resolution of problems so that they do not recur, while keeping the customer constantly aware of progress. • Delivers technical service within established departmental plans and budgets. • Maintains acceptable productivity levels, customer satisfaction...

  • Technical Support Specialist

    3 weeks ago

    Vancouver, Canada KNG Technical Inc. Full time

    • Executes rapid response recovery that is focused on minimizing device downtime as well as the resolution of problems so that they do not recur, while keeping the customer constantly aware of progress. • Delivers technical service within established departmental plans and budgets. • Maintains acceptable productivity levels, customer satisfaction...

  • Technical Support Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Com Pro Business Solutions Full time

    A successful Canadian supplier of:photocopiers, printers and document solutions since 1998.:We partner with three of the global leaders in office equipment, Lexmark, Sharp and Xerox, which actively support our technical team in providing world-class service.Com Pro offers a pleasant work environment, excellent benefits plan and attractive opportunities for...

  • Technical Support Specialist

    2 months ago

    Vancouver, Canada Maximizer Full time

    About the Role: We’re on the search for our next Technical Support Specialist ! We are looking for people who are passionate about creating an amazing customer experience. By joining the Technical Support Team, you will have firsthand impact on our customers’ success in using our product. So, if yo

  • Technical Support Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Real Estate Webmasters Full time

    REW is looking for a Technical Support Specialist to join our high tech, high performing team. We are excited to welcome the next REW IT Specialist who will be responsible for supporting both internal and external technical inquiries, updates and escalations for our clients. Collaborating with our internal partners in a timely and accurate manner determines...

  • Technical Support Specialist

    3 weeks ago

    Vancouver, Canada Insurance Council of BC Full time

    The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 45,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia. **Why Work for the Insurance Council?** Work with a great team of people in a...

  • Technical Support Specialist

    4 weeks ago

    Vancouver, Canada E-xact Transactions Canada Ltd Full time

    **Position**: Technical Support Specialist **Location**: Vancouver, Canada, Scottsdale, Arizona, or Remote **About Us** Exact Payments is a leading provider of high-performance payment services to bank partners, software platforms, and omnichannel merchants. Exact delivers a highly scaled payments platform integrated with leading processors in the US and...

  • Technical Support Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada FM On-Demand Full time

    Technical Support Specialist - MacOS/WindowsDescriptionWe're seeking a Technical Support Specialist with a broad skillset and experience supporting both macOS and Windows systems to join our team as a subcontractor, working with us in a full-time capacity.We're passionate about keeping our clients happy and we need a Technical Support Specialist that can...

  • Technical Support Specialist

    4 weeks ago

    Vancouver, Canada Avigilon Full time

    Job Description Technical Support Specialist Vancouver, Canada Avigilon, a Motorola Solutions company, is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the...

  • Technical Support Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Avigilon Full time

    Job Description Technical Support Specialist Vancouver, Canada Avigilon, a Motorola Solutions company, is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the...

  • Technical Support Specialist

    3 weeks ago

    Vancouver, Canada Umbrella IT Services Full time

    Umbrella I.T. Services is a growing managed service provider that has been in business for 9 years. We help our clients leverage technology to meet their unique goals. We focus on building and maintaining long-term relationships with our clients by providing them with pro-active, process-based I.T. services that they can rely on while developing their own...

  • Technical Support Specialist

    4 weeks ago

    Vancouver, Canada ABC Financial Services, Inc. Full time

    Company : Trainerize It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ **Job Description**: INTRODUCTION: We are seeking a talented individual to join our team as a Technical Support Specialist. In this role you will play a crucial role in providing...

  • Technical Support Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada T-Net British Columbia Full time

    We welcome applications from all qualified job seekers. Should you require accommodations throughout the application or hiring process, please don't hesitate to contact , as we are committed to ensuring a seamless and accessible experience for all candidates. Also consider joining our Indigenous Peoples or People with Disabilities Talent Pool to receive...

  • Recruitment Specialist

    4 weeks ago

    Vancouver, Canada Recruitment Specialist Full time

    Scout Talent - Our Group and Growth PlansScout Talent is part of the Scout Talent Group which is a group of companies that saw their inception in Australia and that are dedicated to recruitment marketing, talent attraction, and digital innovation.Our Group brands are comprised of:RecruitShop- offering a simple and effective flat-fee recruitment product...

  • Recruitment Specialist

    4 weeks ago

    Vancouver, Canada Recruitment Specialist Full time

    Scout Talent - Our Group and Growth PlansScout Talent is part of the Scout Talent Group which is a group of companies that saw their inception in Australia and that are dedicated to recruitment marketing, talent attraction, and digital innovation.Our Group brands are comprised of:RecruitShop- offering a simple and effective flat-fee recruitment product...

  • Technical Support Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada ABC Financial Services, Inc. Full time

    Company : TrainerizeIt's fun to work in a company where people truly BELIEVE in what they're doing We're committed to bringing passion and customer focus to the business._Job Description:INTRODUCTION:We are seeking a talented individual to join our team as a Technical Support Specialist. In this role you will play a crucial role in providing advanced...

  • Technical Support Specialist

    2 weeks ago

    Vancouver, British Columbia, Canada Maximizer Full time

    About the Role:We're on the search for our next Technical Support Specialist We are looking for people who are passionate about creating an amazing customer experience. By joining the Technical Support Team, you will have firsthand impact on our customers' success in using our product. So, if you're the kind of person who really cares about making meaningful...

  • Technical Support Specialist

    4 days ago

    Vancouver, Canada Maximizer Services Inc Full time

    **Technical Support Specialist** We’re on the search for our next **Technical Support Specialist**! We are looking for people who are passionate about creating an amazing customer experience. By joining the Customer Experience Team, you will have firsthand impact on our customers’ success in using our product. So, if you’re the kind of person who...

  • Technical Support Specialist

    4 weeks ago

    Vancouver, Canada Maximizer Services Inc Full time

    **Technical Support Specialist** We’re on the search for our next **Technical **Support Specialist**! We are looking for people who are passionate about creating an amazing customer experience. By joining the Customer Experience Team, you will have firsthand impact on our customers’ success in using our product. So, if you’re the kind of person who...

  • Technical Support Specialist

    3 weeks ago

    Vancouver, Canada Response Biomedical Full time

    Who we are: Response Biomedical Corp. has been transforming acute care diagnostic testing, with the central focus on improving patient outcomes and healthcare reform for over 20 years. Response Biomedical fosters a values-based culture, committed to making diversity and inclusion our way of doing business. We believe the people we work with including our...