Client Service Representative, St. Albert Tudor

5 months ago

St Albert, Canada ATB Financial Full time

**Our bottom line is different.**

There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren’t our clients.

Whatever it is, you won’t find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Job Number: REQ6532

Department: Everyday Financial Services (EFS)

Location: ST. Albert Tudor Glenn

Paygrade: B-PFS

System Job Title: Client Service Representative B

Leader: Andy Lai and Salma Jiwa, Branch Managers

Is this a Union Position: Yes

**This is a full-time opportunity at 37.25hrs/week

**This role is a Tuesday to Saturday with a rotational late Wednesday shift**

**This role is based out of the St. Albert Tudor Glenn branch, but on occasion may be required to travel to neighboring branches.**

**As ATB’s next Client Service Representative,** you are responsible for providing face-to-face core transactional banking services to ATB clients. This involves providing professional and efficient client service by identifying client needs and matching them with the right products, solutions and experts.

**Accountabilities**:

- Deepening relationships with our clients by having conversations to understand their needs and how we can help them reach their goals
- Transforming the client experience by introducing our clients to experts and educating them on our digital tools and resources
- Maintaining and building client relationships by providing optimum customer service
- Developing and building internal partner relationships with other ATB departments, supporting branch operations to meet customer service requirements and to assist with resolving issues or concerns
- Following tactical service routines, best practice processes and procedures on all administrative and operational activities within the branch
- Processing cash and clearing transactions, abiding by current policies
- Actively participating in branch team meetings
- Providing assistance and coaching to other CSR's, as required
- Ensure branch assets are properly safeguarded and that premises and equipment are maintained and that collateral documents are properly controlled
- Taking responsibility for personal development plan; schedule meeting with manager to discuss development plan

**Requirements**:
Success at the branch level means:

- You are a creative team player who is flexible, cooperative and demonstrates a desire to work within a team
- You demonstrate an ability to deal with change, make decisions and implement creative solutions
- Have successfully completed Grade 12, preferably supplemented by post-secondary business courses
- Have a demonstrated ability to work with numbers
- Customer service and/or sales experience is required
- Knowledge of personal lending services and products is desired
- Preference will be given to applicants with previous banking experience

**At ATB, we know that as you develop in your career, you gain many transferable skills.** If you believe your experience and qualities are what we are looking for, please consider applying

**Benefits**

**Be great. Be you. Believe.**

**What happens next?**

**Stay in touch**

ATB is excited to know you’re interested in a career with us Follow us on LinkedIn, Facebook and Instagram to get the inside scoop on what our team is up to.

  • Client Service Representative

    1 month ago

    St. Albert, Canada ATB Financial Full time

    At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID). Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care,...

  • Store Manager St. Albert

    5 months ago

    St. Albert, Canada Claire's St. Albert Full time

    **Claire's - A Career that's always in style** **Store Manager Opportunity** **About the Role** - As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more - Sales and profit: achieving store targets through driving sales - Customer service: delivering the finest level of...

  • Store Manager St. Albert

    5 months ago

    St. Albert, Canada Claire's St. Albert Full time

    **Claire's - A Career that's always in style** **Store Manager Opportunity** **About the Role** - As Store Manager, your core area of responsibilities will be: Sales and profit - Achieving store targets through driving sales and more - Sales and profit: achieving store targets through driving sales - Customer service: delivering the finest level of...

  • Fitness Professionals Wanted in St. Albert

    1 week ago

    St. Albert, Alberta, Canada City of St. Albert Full time

    City of St. Albert Job OpportunityAbout Our City:We are a community renowned for our botanical arts, commitment to a green lifestyle, and cultivation of activities that provide a well-rounded quality of life.Our Employees:Our employees provide over 70,000 residents with high-quality programs and services and contribute to making St. Albert one of the best...

  • Client Service Representative

    6 months ago

    St. Albert, Canada ATB Financial Full time

    **Our bottom line is different.** There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset...

  • Client Service Representative

    5 months ago

    St. Albert, Canada ATB Financial Full time

    **Our bottom line is different.** There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset...

  • Utility Services Representative

    6 months ago

    St. Albert, Canada City of St. Albert Full time

    Cultivate your Career As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and are proud to contribute to making...

  • Utility Services Representative

    5 months ago

    St. Albert, Canada City of St. Albert Full time

    **Cultivate your Career** As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and we are proud to contribute to...

  • Milk Receiver Clerk

    3 months ago

    St. Albert, Canada Fromagerie St-Albert Full time

    28 August 2024 **Milk Receiver Clerk - Full Time - St-Albert, ON - 2024-0026**: **ROLE AND RESPONSIBILITIES** Under the supervision of the Production’s Supervisors, the Milk Receiver Clerk is responsible for receiving the milk and shipping of the cream according to established standards. He monitors the quality of milk received while respecting all...

  • Machine Operator Helper

    2 months ago

    St. Albert, Canada Fromagerie St-Albert Full time

    20 September 2024 **Machine Operator Helper - St-Albert, ON - 2024-0009**: **YOUR CHALLENGES**: - Operate the Hyppo and Haysen sealer production machines: such as labeling, feeding the machine with the necessary products or any other tasks related to the cheese curds room; - Help the supervisors cwith oordinating the entire process of cutting and packaging...

  • Accounting Professional

    2 weeks ago

    St. Albert, Alberta, Canada Church's Texas Chicken St. Albert Full time

    Job OverviewChurch's Texas Chicken St. Albert is seeking an experienced Accounting Professional to join our team. The successful candidate will be responsible for maintaining accurate financial records, preparing cheques for payroll, and reconciling accounts.Key ResponsibilitiesCalculate and prepare cheques for payrollCalculate fixed assets and...

  • Food Service Manager for Tokyo Express St. Albert

    1 week ago

    St. Albert, Alberta, Canada Tokyo Express St. Albert Full time

    Job Title: Food Service ManagerWe are seeking a highly skilled Food Service Manager to join our team at Tokyo Express St. Albert. The successful candidate will be responsible for overseeing the day-to-day operations of our food service department, ensuring exceptional customer service and high-quality food production.About UsTokyo Express St. Albert is a...

  • Food Service Team Lead

    2 weeks ago

    St. Albert, Alberta, Canada Church's Texas Chicken St. Albert Full time

    The Church's Texas Chicken St. Albert team is seeking a skilled Food Service Supervisor to lead our food preparation and service operations.About the RoleThis dynamic role involves overseeing the daily activities of our food preparation team, ensuring that our high standards for quality and customer satisfaction are consistently met.We offer an estimated...

  • Water Fitness Professionals Wanted in St. Albert

    1 week ago

    St. Albert, Alberta, Canada City of St. Albert Full time

    About the RoleWe are seeking highly motivated and energetic individuals to join our team of Water Fitness Instructors at the City of St. Albert.Aquafit classes are held during various times at Fountain Park and Servus Place, catering to a wide range of clientele.Key ResponsibilitiesDeliver aquatic fitness classes year-round with enthusiasm and...

  • Cemetery Services Representative

    5 months ago

    St. Albert, Canada City of St. Albert Full time

    **Cultivate your Career** As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and we are proud to contribute to...

  • Head Chef in St. Albert

    1 week ago

    St. Albert, Alberta, Canada Sunset Grill St. Albert Full time

    Job SummaryWe are seeking a skilled and experienced Head Chef to join our team at Sunset Grill St. Albert. As a key member of our culinary team, you will be responsible for overseeing all kitchen operations, ensuring the highest quality dishes are prepared and presented to our customers.About YouYou have a strong background in cooking, preferably in a...

  • Business License Representative

    5 months ago

    St. Albert, Canada City of St. Albert Full time

    **Cultivate your Career** As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 70,000 residents with high-quality programs and services and we are proud to contribute to...

  • Service Advisor

    6 months ago

    St. Albert, Canada Fountain Tire Full time

    Overview: **Fountain Tire St. Albert (** **234 St. Albert Rd** **) **is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a **Front Counter Sales and Service Representative/Service Advisor.** As part of the front-line staff, the Service Advisor is responsible for ensuring that all customers are provided with...

  • Culinary Team Lead

    2 weeks ago

    St. Albert, Alberta, Canada Church's Texas Chicken St. Albert Full time

    We are seeking an experienced Culinary Team Lead to join our team at Church's Texas Chicken St. Albert.Job DescriptionThe successful candidate will be responsible for leading a high-performing kitchen team, ensuring exceptional food quality and customer service standards.Key Responsibilities:Lead and motivate a team of cooks to achieve culinary excellence...

  • Guest Services Representative 2

    2 months ago

    St. Albert, Canada City of St. Albert Full time

    **Cultivate your Career** As Alberta's 'Botanical Arts City', St. Albert is a community renowned for its botanical arts, its commitment to a green lifestyle and the cultivation of activities that provide for a well-rounded quality of life. Our employees provide over 72,000 residents with high-quality programs and services and we are proud to contribute to...