Collision Damage Repair Planner

3 weeks ago


Thornhill, Canada Zenetec Collision Full time

**Join Our Team as a Repair Planner**

At Zenetec, we are committed to excellence and customer satisfaction. We are a leading player in the auto repair industry, known for our professionalism, innovation, and quality service. We’re looking for a dedicated Repair Planner to join our dynamic team

**The Role**

As a Repair Planner, you’ll play a pivotal role in the pre-production process ensuring all accident-related damages are identified and repaired efficiently. You’ll be the bridge between customers and technicians, ensuring smooth communication and top-notch service delivery.

**Responsibilities**
- ** Customer Service Excellence**: Be the first point of contact for customers, providing exceptional service that upholds our reputation.
- **Efficient Planning**: Utilize visual inspection processes (VIP) to prioritize vehicles through repair planning & completion.
- **Quality Assurance**: Ensure no discrepancies during the repair process & participate in post-repair audits.
- **Team Collaboration**: Work alongside various teams to implement continuous improvement initiatives.

**Requirements**:

- Previous experience as a Vehicle Repair Appraiser or similar role.
- Strong analytical abilities & attention to detail.
- Proficiency in Microsoft Office Suite.

**Why Join Us?**
- ** Competitive Salary**: Get rewarded for your skills & experience.
- **Professional Growth**: Opportunities for career advancement & development.
- **Innovative Environment**: Be part of a team that values innovation & efficiency.



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