Security Officer

6 months ago

Regina, Canada Edgewood Health Network Inc Full time

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to_ all_ Canadians.

If you are looking for a challenging and rewarding career, come join us

EHN Willowview Complex Needs Emergency Facility is specifically designed to support individuals with elevated and unique needs. This facility provides essential services to people who require specialized emergency shelter support, where clients are accommodated based upon an assessment of their needs with the purpose of delivering services to clients within the community.

**Key Responsibilities**:

- Respond promptly and appropriately to calls for service, utilizing effective de-escalation techniques and appropriate intervention strategies for managing situations where individuals become agitated.
- Calmly and safely resolve incidents through non-violent crisis intervention.
- Ensure the safety of both clients and staff
- Adhere to the policy of least restraint, utilizing restraints only as a last resort.
- Conduct proactive foot patrols, spot checks, and surveillance.
- Escort personnel and assist with emergency evacuations.
- Investigate incidents, document findings, complete Incident Reports, and address safety hazards.
- Provide support for clients with acute detox and mental health concerns, utilizing specialized training in mental health crisis intervention and de-escalation techniques.
- Guard and observe clients, conduct rounds, and assist with admissions and discharges.
- Inventory client belongings, remove contraband, and catalogue dangerous weapons.
- Monitor security cameras and secure facility entrances and offices.
- Patrol properties to deter theft, vandalism, and illegal activities.
- Ensure property safety and respond to emergencies.
- Manage key control and physical access procedures and conduct daily facility inspections, adhering to all relevant regulations and standards.
- Monitor fire systems, assist with emergency preparedness, and call codes when necessary.
- Provide training to new employees and familiarize them with work processes.

Qualifications and Skills:

- Possession of a valid Saskatchewan Class 5 license and personal vehicle for transportation.
- Saskatchewan Security Guard Certificate, successful completion of the Saskatchewan Security Guard Training Course, or equivalent experience.
- Minimum one (1) year of security experience, loss prevention, or investigations, preferably in a healthcare setting.
- Must provide documentation of a clean Criminal Record
- Certification or training in mental health crisis intervention and de-escalation techniques is an asset.
- Ability to work evening, weekend, and overnight shifts.
- Minimum 18 years of age, and able to support the physical demands of the position
- Able to lift up to 50lbs when required.
- Excellent decision-making, problem-solving, and communication skills.
- Ability to remain calm and in control during emergencies.
- Strong interpersonal skills with a demonstrated sensitivity toward clients experiencing mental health challenges.
- Ability to work independently with mínimal supervision and multitask in a fast-paced environment.
- Proficiency in using various computer programs, including MS Office, and willingness to learn new programs.

**Employee Benefits and Perks**:
Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
- 24/7 Employee Assistance Program through LifeWorks
- Competitive paid time off policies, including a paid day off on your birthday
- Access to in-house fitness facilities where applicable or discounted external gym memberships
- Remote or hybrid work models for eligible employees
- Perks and discounts with Perkopolis - entertainment, home/auto/pet insurance
- Personal and professional development through our Education Support Assistance program
- Nationwide presence allows for supportive relocation opportunities
- Defined Benefit pension through CAAT with up to a 4% employer contribution
- Maternity and parental leave top-up
- Access to discounts at Kids & Co. Daycare

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

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