Manager, Client Advice I

4 weeks ago

Guelph, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you’ll be doing

As a member of the Personal and Business Banking team, you’ll develop and coach a team of client service and financial service professionals, working towards a shared goal - delivering an exceptional client experience and deepening client relationships. As a Manager, Client Advice, you’ll inspire team members to perform at their best, while supporting a “One Team” approach that connects each client with the right advice to meet their financial needs. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._

How you’ll succeed- Client experience - Lead by example, show your team how to deepen client relationships and meet client financial needs while providing a high standard of service. Deliver the client experience by encouraging employees to quickly resolve client complaints, escalating when necessary, and manage hard to solve issues. Empower clients to utilize self-service channels.- Results driven leadership - Create a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial needs. Support the Banking Centre Leader in monitoring business performance, put action plans in place to close any gaps and work as one team with all partners to increase the banking centre’s overall performance.- People Leadership - Create a team oriented, positive and productive working environment by recognizing the contributions of your team. Lead and coach a successful client service and financial services team. Advocate CIBC within the community to recruit employees who share and demonstrate our values.

Who You Are- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.- You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.- You are a caring and accountable leader. You’re passionate about developing and growing team members abilities. You have experience providing coaching and hands on support to meet team goals.- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.- You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity- You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP)- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.- We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- Subject to program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Expected End Date

2024-05-31

Job Location

Guelph-9 Woodlawn Rd W.

Employment Type

Regular

Weekly Hours

37.5

**Skills**:
Client Relationship Management, Customer Experience (CX), Ensure Compliance, Financial Advising, Financial Products, People Management, Results-Oriented, Risk Management

  • Client Advisor

    4 weeks ago

    Guelph, Canada Royal Bank of Canada Full time

    **Job Summary** What is the opportunity? As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and...

  • Branch Manager Advice, Sales

    3 weeks ago

    Guelph, Canada Scotiabank Full time

    Requisition ID: 195903 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the branch’s personal and...

  • Client Advisor

    1 month ago

    Guelph, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryWhat is the opportunity?As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are...

  • Account Manager I Scfs

    4 weeks ago

    Guelph, Canada NSF International Full time

    Account Manager I SCFS At NSF International, our mission is to protect and improve human health. We’re a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We’re passionate about the...

  • Client Advisor

    4 weeks ago

    Guelph, Canada Royal Bank of Canada> Full time

    Job SummaryWhat is the opportunity?As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are...

  • Project Manager/leader

    2 weeks ago

    Guelph, Canada Arthur Grand Technologies Inc Full time

    **Company Description** We are a minority owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits and provide continued opportunities for professional growth. **Job Description** Position:Project Manager/Leader - **I&IT projects...

  • Relationship Manager

    3 weeks ago

    Guelph, Canada Royal Bank of Canada Full time

    **Job Summary** As our Commercial Account Manager Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre and lasts approximately 28 weeks. A mentor is assigned to coach you throughout your training. This opportunity prepares you to deliver excellent,...

  • Disability Case Manager I

    4 weeks ago

    Guelph, Canada Co-operators Full time

    Company: CLIC Department: Group Benefits Employment Type: Regular Full-Time Work Model: Hybrid Language: English is required, French is an asset. The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy....

  • Relationship Manager Intern Business Markets

    4 weeks ago

    Guelph, Canada Royal Bank of Canada Full time

    **Job Summary** What is the opportunity? What is the opportunity? This is a hybrid and flexible work arrangement. Details can be discussed further with the hiring manager. **What will you do?** - Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs - Proactively contact clients,...

  • Coordinator I Scfs

    3 weeks ago

    Guelph, Canada NSF International Full time

    Coordinator I SCFS At NSF International, our mission is to protect and improve human health. We’re a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We’re passionate about the...

  • Quality Specialist I

    3 weeks ago

    Guelph, Ontario, Canada Kenvue Full time

    Quality Specialist I (14-Months Contract) WDescriptionKenvue, part of the Johnson & Johnson Family of Companies (Kenvue), is currently recruiting for a Quality Specialist I for a 14-Months Contract from May 2023-July 2024. This position reports into the Quality Systems Manager and is based in Guelph, Canada.Who We AreAt Kenvue, part of the Johnson & Johnson...

  • Branch Operations Manager

    2 weeks ago

    Guelph, Ontario, Canada Royal Bank of Canada Full time

    Come Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...

  • Customer Service Officer I

    3 weeks ago

    Guelph, Canada TD Bank Full time

    **Customer Service Officer I**: - 426524BR **Job Category - Primary** - Commercial Banking **Work Location** - 806 Gordon Street **Employment Type** - Temporary **City** - Guelph **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - The Customer Service...

  • Senior Commercial Account Manager

    5 days ago

    Guelph, Canada Royal Bank of Canada> Full time

    Job SummaryWhat is the opportunity? Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice, whose expert approach aligns sales, products,...

  • Assistant Branch Operations Manager

    1 week ago

    Guelph, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** **What will you do?** - Instrumental in managing the daily administrative operations of the branch including: approval of incoming and outgoing daily transactions, verify and action request submitted by sales support staff, verify documentation and approve account openings, etc. - Assist with training new branch...

  • Senior Commercial Account Manager

    5 days ago

    Guelph, Canada RBC - Royal Bank Full time

    Job SummaryWhat is the opportunity? Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice, whose expert approach aligns sales, products,...

  • Senior Commercial Account Manager

    3 days ago

    GUELPH, Canada Royal Bank of Canada Full time

    Job SummaryWhat is the opportunity? Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice, whose expert approach aligns sales, products,...

  • Relationship Manager Intern Business Markets

    2 weeks ago

    Guelph, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryWhat is the opportunity?What is the opportunity?This is a hybrid and flexible work arrangement. Details can be discussed further with the hiring manager.What will you do? Acquire, grow and deepen client relationships through delivery of valueadded, tailored financial advice to meet their needs Proactively contact clients, gather insights through...

  • Financial Advisor

    2 weeks ago

    Guelph, Canada Royal Bank of Canada Full time

    **Job Summary** What is the opportunity? As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients by adding value in the moments that matter to them. You provide your clients with proactive, professional advice and collaborate with RBC partners to help clients with their goals and key...

  • Office and Employee Experience Manager

    2 weeks ago

    Guelph, Canada Express Employment Professionals - Cambridge Full time

    Express Employment Professionals - CambridgeOversee daily operations of the office to ensure a smooth and efficient working environment. Manage office supplies, equipment, and facilities, ensuring they are well-maintained and fully operational.Coordinate and schedule meetings, events, and appointments, providing administrative support as needed. Maintain a...