Account Manager I Scfs

2 weeks ago

Guelph, Canada NSF International Full time

Account Manager I SCFS

At NSF International, our mission is to protect and improve human health. We’re a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We’re passionate about the work we do, because together, we have a broad impact on our world.

Our nearly 3,000 employees provide services in over 170 countries through our many global offices, at our client sites, from home offices and in state-of-the-art laboratories. We’re growing fast, and that’s where you come in. Come join our team.

More information about NSF International can be found at nsf.org.

Description

NSF is seeking to add a dynamic **Account Manager I SCFS** to our growing team. This role will be both directly client facing, and a key support role to various internal team members. As the Account Manager I, you will manage smaller accounts and support team members with larger more complex accounts.

**Principle Accountabilities **include, but are not limited to:

- Inputs data related to clients into multiple databases
- Gathers data and forms related to customers food safety audits and special projects, as needed
- Uploads audit results into external databases
- Reviews documents and data entry for accuracy
- Processes, updates, and maintains client information in various databases
- Sends reminders to customers for missing documentation in preparation for on-farm food safety audits
- Prepares and sends final audit results to customers

Qualifications
- College or university business or related degree
- 1 year minimum Customer interaction or account management experience
- Prior Customer Service experience; experience working in agriculture industry is a plus
- Experience Building Strategic Working Relationships - Developing and using collaborative relationships to facilitate the accomplishment of work goals with both client and internal partners
- Proven Decision Making Skills (includes Problem Solving) - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
- Innovative - Ability to generate innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities
- Must be located in Ontario

LI-DNI

Work Classification: Hybrid

Job: Account Management

Primary Location: CA-CA-Guelph

Schedule: Full-time

Requisition Title:Account Manager I SCFS

Job Number:FDS2521

NSF Canada and NSF International Strategic Registrations (ISR) Canada Company values diversity in our workplace. We are therefore happy to accommodate any individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, and we will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources in advance of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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