Customer Service Assistant

4 weeks ago


Toronto, Canada Savaria Full time

Responsibilities Include:

- Answering all incoming calls and directly handling service inquiries with effective trouble shooting of issues and next steps
- Working well with team members to book service, order and price parts, communicate accurately and in a timely fashion to the customer
- Enter all data correctly for inquiries and organize daily, weekly and monthly routines
- Provide support to remote offices for administrative tasks, warranty registration and paperwork
- Organize, dispatch and follow up for deliveries and receiving
- Communicate with internal team members and customers in a pleasant and trustworthy manner at all times
- Greet walk-in customers warmly and professionally, supporting the sales team as needed
- Work the service technicians to organize and manage maintenance and repair calendars
- Work with suppliers to secure pricing and shipment information
- Support the operations team with administrative tasks, filing, reports and metrics
- Provide hands-on support for showroom tidiness, marketing materials organization and waiting room areas

Required Skills/Education
- College diploma and 2 years full time work experience in customer service or administrative support
- Enthusiastic, positive personality who likes to play on a team
- Microsoft Office/ Google sheets proficient - Excel especially
- Quickbooks experience a big asset
- Technology savvy - able to use cloud systems, reduce use of paper for more efficient processes
- Exceptional English communication skills - verbal and written
- Able to stay calm and focused in a face paced environment, or with customer complaints/problem resolution

LOCAL CANDIDATES ONLY, must be legally able to work in Canada

5 days a week on site only, this position is not hybrid.

You should OWN a car for this position to commute to the office in north Etobicoke.

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location



  • Toronto, Canada Canadian Linen and Uniform Service Corp Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and...


  • Toronto, Canada Orris Labs Full time

    **About us** Orris Labs is a small business in Toronto, ON M5R 1K6. Our goal is to provide a unique and personalized fragrance experiences to our valued customers. Our workshop combines the art of perfumery with a passion for customer satisfaction, resulting in unforgettable sensory journeys. We are currently seeking a friendly and enthusiastic Customer...


  • Toronto, Canada Service Corporation International Full time

    **Job Summary** Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other...


  • Toronto, Canada owon development inc Full time

    An opportunity to join an expanding team as an Online Customer Service. This is an exciting opportunity to work this busy team for a leading company in its field, helping us drive up customer satisfaction and retention and deliver to their growing business needs. **Salary**: $ 35 - $ 40 per hour Responsibilities! - Maintain excellent two-way...


  • Toronto, Canada Corrosion Service Company Limited Full time

    **Corrosion Service Company Limited (CSCL)** was founded in 1950 by Thomas R.B. Watson as the first Canadian firm to specialize in cathodic protection. Our founding philosophy was based on the principles of providing great customer service and developing a deep understanding of customer needs, these same core principles still guide our company today. **We...


  • Toronto, Canada Interior Nation Full time

    '''Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction. If you have excellent communication skills, a passion for helping others,...


  • Toronto, Canada Cullitons Limousine Service Full time

    Dispatcher/Customer Service We are always seeking professional, detail oriented individuals to join our airline and limousine divisions. Presently we are looking to fill a Part Time Dispatch/Customer Service position. Once training is completed your shift hours will be from 11 pm to 7 am. (Overnight Shift) **ESSENTIAL DUTIES AND RESPONSIBILITIES** -...


  • Old Toronto, Canada Service Corporation International Full time

    Funeral Services Assistant page is loaded Funeral Services Assistant Apply locations ON - Toronto time type Part time posted on Posted Yesterday job requisition id Req.137484 Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work!Provides clerical and...


  • Toronto, ON, Canada Service Corporation International Full time

    Funeral Services Assistant page is loaded Funeral Services Assistant Apply locations ON - Toronto time type Part time posted on Posted Yesterday job requisition id Req.137484 Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides clerical and administrative assistance supporting...

  • Vehicle Impound

    2 weeks ago


    Toronto, Canada JP Towing Service & Storage Ltd. Full time

    JP Towing is currently looking to hire a Vehicle Impound Release Customer Service Representative. - Consistent and reliable - Dedicated with a strong work ethic - Someone with experience in a customer service role - Remarkably proactive and is able to work independently without constant instruction/supervision - Able to remain calm and work well under...

  • Vehicle Impound

    3 days ago


    Toronto, Canada JP Towing Service & Storage Ltd. Full time

    JP Towing is currently looking to hire a Vehicle Impound Release Customer Service Representative. - Consistent and reliable - Dedicated with a strong work ethic - Someone with experience in a customer service role - Remarkably proactive and is able to work independently without constant instruction/supervision - Able to remain calm and work well under...


  • Toronto, Canada JP Towing Service & Storage Ltd. Full time

    JP Towing is currently looking to hire a Vehicle Impound Release Customer Service Representative. - Consistent and reliable - Dedicated with a strong work ethic - Someone with experience in a customer service role - Remarkably proactive and is able to work independently without constant instruction/supervision - Able to remain calm and work well under...


  • Toronto, Canada Canadian Linen and Uniform Service Corp Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...


  • Toronto, Canada Canadian Linen and Uniform Service Corp Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...


  • Toronto, Canada Canadian Linen and Uniform Service Corp Full time

    **About Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that...

  • Customer Service Rep

    3 weeks ago


    Toronto, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...


  • Toronto, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...


  • Toronto, Canada Fabricland Full time

    **Marketing & Customer Service Assistant** SCOPE: The Marketing & Customer Service Assistant provides customer service, administrative support to our sales team and office. KEY RESPONSIBILITIES: **Customer Service (general public)**: - Oversee reception and showroom area, greeting visitors and staff - Perform office administration duties such as ordering...


  • Toronto, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...


  • Toronto, Canada Fabricland Full time

    **Admin & Customer Service Assistant** SCOPE: The Admin & Customer Service Assistant provides customer service, administrative support to our sales team and office. KEY RESPONSIBILITIES: **Customer Service (general public)**: - Oversee reception and showroom area, greeting visitors and staff - Perform office administration duties such as ordering...