Client Services Manager

2 weeks ago

Saskatoon, Canada Saskatoon Food Bank & Learning Centre Full time

**CLIENT SERVICES MANAGER**

**JOB DESCRIPTION**

As a valued member of the Saskatoon Food Bank & Learning Centre team, you understand and embrace the unique challenges and opportunities involved in the community sector. Your work is rooted in the principles of community development and focuses on building strength and engagement in our community. You contribute to the strategic goals of the SFBLC on a daily basis and work to further our mandate to decrease hunger, increase local food sustainability and improve the health and wellness in our community. You value life-long learning and the opportunity to further your personal and professional development. You value the role of collaboration and teamwork, both internally and externally, and will contribute to an inclusive environment where all people are treated with respect and dignity.

The **_Client Services (CS) Manager_** oversees the Client Services department and directly supervises a staff team, and provides training, supervision, and support to participants and volunteers. Maintaining and building upon a unique fast paced environment in which clients, staff, participants, and volunteers are treated with respect and compassion, the CS Manager is position improves upon existing practices and processes and is responsible for ensuring efficient distribution of emergency food hampers.

**DUTIES**:

- Supervise processes and procedures for food hamper registration, including entering client data into a computer database and ensure records are accurate and secure in Link2Feed;
- Supervise the preparation and distribution of food hampers;
- Coordinate with outside agencies. Compile monthly Client Services statistics;
- Compile accurate statistical report as needed including HungerCount survey.
- Ensure all procedures and protocols are adhered to by staff and volunteers.

**Hours**:
Monday - Friday 8:00 am - 4:00 pm

**Education**:
Education: Diploma

Experience: 3-5 years

Contact: Deborah Hamp

Job Length: Permanent

How to Apply: Please send your cover letter & resume.

Address:
Saskatoon Food Bank & Learning Centre
202 Avenue C South
Saskatoon, SK
S7M 1N2
Phone: (306) 664-6565
Fax: (306) 664-6563

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- RRSP match
- Vision care
- Wellness program

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Saskatoon, SK: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 2023-02-20
Expected start date: 2023-02-20

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