Client Services Representative

3 weeks ago


Saskatoon, Canada Numa Technologies Corporation Full time

The role of the Client Services Representative is to maintain and develop ongoing relationships with our clients which includes digital and in-person communications, understanding the clients needs, providing service and support, processing inquiries and requests, helping to solve problems as well as assisting with solutions implementation.
**Responsibilities**

Maintain and develop relations with new and existing clients

Communicate with clients, management, team members and other stakeholders

Provide clients with ongoing service and support

Understand clients needs and requirements

Help to resolve client problems and answer questions

Process client inquiries and requests

Assist with solutions project design, development, testing and implementation

Assist in providing clients with solutions training
**Requirements**

Education in business administration or equivalent

Experience in commercial or industrial customer service and support

Solid understanding and knowledge of business processes, business department functions and business models

Excellent oral and written communication skills

Details oriented and organized

Fluency with Microsoft 365 Suite
**Company**

NumaCorp specializes in software services including: custom software development, management software solutions, business automation solutions, ERP systems, data management and IT consulting.

**Salary**: $28.00-$34.00 per hour

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- SASKATOON, SK: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: Hybrid remote in SASKATOON, SK

Expected start date: 2023-01-30



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