Customer Service Representative/ Server
1 day ago
**Job Overview**
We are looking for a friendly and enthusiastic Customer Service Representative to join our team. As a first point of contact for our customers, you will play a key role in ensuring every guest has a positive experience from the moment they enter.
**Responsibilities**:
- Greet and assist customers in a welcoming manner.
- Manage lanes and process payments for games, food, and beverages.
- Provide information on promotions, events, and league play.
- Keep front desk area organized and maintain an accurate cash register.
- Clean and sanitize bowling balls, shoes, and equipments.
- Sweep, mop, and tidy the front desk and customer areas at the beginning and end of each shift.
- Perform general cleaning tasks
- Clean and sanitize bathrooms and kitchens
- Vacuum, sweep, mop floors, and dust furniture
- Handle laundry
- Notify management of any damages or repairs needed
**Requirements**:
- Prior experience in customer service is preferred
- Ability to communicate effectively with customers
- Smart Serve certification preferred or willing to obtain before starting.
- Strong multitasking skills and attention to detail
- Proficiency in data entry and experience in POS system preferred
**Job Type**: Part-time
Pay: From $17.20 per hour
Expected hours: 15 - 20 per week
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- On call
- Weekends as needed
**Education**:
- Secondary School (preferred)
Work Location: In person
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