Customer Service Representative/ Server

1 day ago


Goderich, Canada Little Bowl Full time

**Job Overview**
We are looking for a friendly and enthusiastic Customer Service Representative to join our team. As a first point of contact for our customers, you will play a key role in ensuring every guest has a positive experience from the moment they enter.

**Responsibilities**:

- Greet and assist customers in a welcoming manner.
- Manage lanes and process payments for games, food, and beverages.
- Provide information on promotions, events, and league play.
- Keep front desk area organized and maintain an accurate cash register.
- Clean and sanitize bowling balls, shoes, and equipments.
- Sweep, mop, and tidy the front desk and customer areas at the beginning and end of each shift.
- Perform general cleaning tasks
- Clean and sanitize bathrooms and kitchens
- Vacuum, sweep, mop floors, and dust furniture
- Handle laundry
- Notify management of any damages or repairs needed

**Requirements**:

- Prior experience in customer service is preferred
- Ability to communicate effectively with customers
- Smart Serve certification preferred or willing to obtain before starting.
- Strong multitasking skills and attention to detail
- Proficiency in data entry and experience in POS system preferred

**Job Type**: Part-time

Pay: From $17.20 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- On call
- Weekends as needed

**Education**:

- Secondary School (preferred)

Work Location: In person


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