Housing Support Team Lead

4 months ago

London, Canada Indwell Full time

Come Build Hope and Homes with Us
Housing Support Team Lead
- Full Time
Enhanced and Standard Support Programs
Embassy Commons, London, Ontario
**Salary**: $51,200- $59,772
**Closing Date for Applications**: October 4th, 2024.
**Position Description**: Working as part of the interdisciplinary team, reporting to the Program Supervisor, the Housing Support Team Lead will be responsible for implementing housing stability strategies and oversight of the housing support program. Providing direct supervision and support to the housing program staff and volunteers. Working in collaboration with Indwell’s leadership team to uphold organizational mission, vision, and values. This position will require a high level of resilience and willingness to work in challenging situations.
What matters to you? Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.
**About Indwell**: Founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1200 tenants to meet their needs of health, wellness, and belonging. To learn more, go to: indwell.ca/our-model
**Hours of Work**: 40 hours per week. The program operates 7 days a week, including public holidays. Flexibility is required to meet program needs, which will include evening and weekend hours. Participation in the on-call schedule rotation is required to support the tenants and each other on the team. The on-call rotation consists of carrying a work cell phone 24/7 for one week at a time, responding to urgent needs. Program schedule could have considerable variability depending on program demands.
WHAT YOU WILL BE DOING
**Direct Support to Residents**:

- Exhibit understanding of psychosocial rehabilitation and recovery models, including harm reduction strategies around substance use.
- Demonstrate confidence in utilizing de-escalation and crisis management skills
- Facilitate case management with residents, connecting them to supportive community resources, including both clinical and informal supports.
- Develop, contribute to, and carry out individual resident support plans, including any relevant assessment tools
- Respond to resident complaints/concerns with care, compassion, and efficiency
- Reinforce residents’ life skills, including spiritual, social, and coping skills
- Assist with intake and orientation of new residents
- Develop and facilitate relevant group programming

**Support, Direction, and Commitment to Interdisciplinary Team**:

- Supervising and supporting the Housing Support team, including both full and part-time employees as assigned, providing leadership and direction. Conducting and documenting regular check-ins with staff and completing employee performance evaluations in collaboration with the Program Supervisor
- Monitoring and leading healthy team dynamics, and the development and maintenance of positive, professional team culture. Responsive to the care, culture and competence needs of staff
- Participating in the recruitment process for Housing Support staff, in collaboration with the leadership team and the Human Resources Team
- Overseeing a thorough onboarding and orientation process for new employees, students, and volunteers
- Supporting roll-out and implementation of new assessment tools, frameworks, and policy to program staff and residents
- Collaborating with Program Supervisor to ensure that the Housing Support Team has dedicated time to plan and implement housing stability strategies
- Participating and contributing to relevant Cross Regional Teams
- Attending and being actively involved in team meetings and other agency meetings as required. Ensuring an overview of housing support services and needs is prepared as requested
- Keeping apprised of new research and developments relevant to your role, through workshops, journals, websites and literature, transferring knowledge back to the team and residents in the most effective manner available
- Developing and maintaining relationships with community and health partners to support the team and residents in connecting to community resources and supports
- Leading, coordinating and/or participating in case conferences with outside supports
- Leading and engaging the team in creative, value-driven occupancy stewardship.
- Implementing dispute resolution processes that maintain housing stability for the resident and community
- Responding to resident complaints/concerns with efficiency, while upholding principles of tenancy stewardship
- Working collaboratively with Indwell facilities staff regard

  • Housing Support Worker Team Lead

    4 days ago

    London, Canada Indwell Full time

    Come Build Hope and Homes with Us! Housing Support Team Lead - Full Time Woodfield Gate 356 Dundas St, London, ON **Position Description**: Reporting to the Program Supervisor, the Housing Support Team Lead will be responsible to provide residents in Indwell’s supportive living program with enhanced supports toward their treatment and rehabilitation to...

  • Housing First Team Leader

    4 months ago

    London, Canada Unity Project Full time

    Reporting to the Executive Director of Unity Project for Relief of Homelessness in London (Unity Project), the Housing First Team Leaders (a team of three staff) support Unity Project in three functional areas: overseeing integrated Housing First casework; providing team leadership; and managing case conferences. **PRIMARY OBJECTIVES** The Housing First...

  • Housing Support Worker

    2 weeks ago

    London, Canada Indwell Full time

    Come Build Hope and Homes with Us! Housing Support Worker - Full Time London, ON- Embassy Commons Program **Position Description**: Reporting to the Housing Support Team Lead, the Housing Support Worker, will be responsible to provide residents in Indwell’s supportive living program with enhanced supports toward their treatment and rehabilitation to help...

  • Housing Support Worker

    2 months ago

    London, Canada Indwell Full time

    Come Build Hope and Homes with Us! Housing Support Worker - Full Time London, ON- Woodfield Gate **Salary**: $45,900-$54,600 **Position Description**: Reporting to the Program Supervisor, as the Housing Support Worker, you will work alongside tenants who have experienced mental health concerns and/or substance use to maintain housing stability. You will...

  • Housing Support Worker

    7 months ago

    London, Canada Indwell Full time

    Come Build Hope and Homes with Us! Housing Support Worker - Full Time London, ON- Woodfield Gate **Salary**: $45,000-$53,500 **Position Description**: Reporting to the Program Supervisor, as the Housing Support Worker, you will work alongside tenants who have experienced mental health concerns and/or substance use to maintain housing stability. You will...

  • Housing Support Worker

    7 months ago

    London, Canada Indwell Full time

    Come Build Hope and Homes with Us! Housing Support Worker - Part Time London, ON- 403 Thompson Road **Compensation**: $20.43 - $24.56 **Position Description**: Reporting to the Program Supervisor, as the Part time Housing Support Worker, you will work alongside tenants who have experienced mental health concerns and/or substance use to maintain housing...

  • Pt Housing Support Worker

    7 months ago

    London, Canada Indwell Full time

    Come Build Hope and Homes with Us! Housing Support Worker - Part Time London Programs **Compensation**: $20.43 - $24.56 **Position Description**: Reporting to the Housing Support Team Lead or Program Supervisor, as the Housing Support Worker, you will work alongside tenants who have experienced mental health concerns and/or substance use to maintain...

  • Pt Housing Support Worker

    7 months ago

    London, Canada Indwell Full time

    Come Build Hope and Homes with Us! Housing Support Worker - Part Time London Programs **Compensation**: $20.43 - $24.56 **Position Description**: Reporting to the Housing Support Team Lead or Program Supervisor, as the Housing Support Worker, you will work alongside tenants who have experienced mental health concerns and/or substance use to maintain...

  • Transitional Housing Supportive Worker

    7 months ago

    London, Canada Atlohsa Full time

    **Transitional Housing Supportive Worker** This position would provide advocacy, safety planning, 1:1 support, referrals, and system navigation for Indigenous women and families. This position would have a primary focus on housing and assisting women and families to secure safe and affordable housing accommodations. In addition, this position would support...

  • Transitional Supportive Housing Coordinator

    7 months ago

    London, Canada Atlohsa Full time

    **Transitional Supportive Housing Coordinator** Position Description: Support victims of domestic violence, sexual assault, and trafficking in Community St. George’s supportive housing facility. Yakhiya’take’nhas Yukwahwatsilay^tu is a transitional housing program for Indigenous women and their dependent children who are experiencing violence or...

  • Transitional Supportive Housing Coordinator

    7 months ago

    London, Canada Atlohsa Full time

    Salary: $51,000-$55,000 **Transitional Supportive Housing Coordinator** Position Description: Support victims of domestic violence, sexual assault, and trafficking in Community St. George's supportive housing facility. Yakhiya'take'nhas Yukwahwatsilay^tu is a transitional housing program for Indigenous women and their dependent children who are experiencing...

  • Street Team Lead

    7 months ago

    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Housing Support Worker

    7 months ago

    London, Canada Atlohsa Family Healing Services Full time

    Atlohsa Family Healing Services is seeking a motivated and dynamic individual to fill the role of Housing Support Worker for Atlohsa's Housing First program. The main priority of the **Housing Support Worker** is to help Indigenous community members reintegrate back into the community by living independently and by reconnecting to Indigenous Ways of Being...

  • Program Manager

    1 month ago

    London, Canada St. Leonards Community Services Full time

    SLCS is seeking an experienced individual to join our leadership team in the role of Program Manager to lead the Forensic residential and supportive housing programs as well as the Mental Health Justice Supportive Housing (MHJSH) program. The role will work closely with our community partners and direct support workers to transition clients out of hospital...

  • IT Support

    2 weeks ago

    London, Canada Dillon Consulting Limited Full time

    Overview: Are you someone with strong leadership and technical capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external stakeholders? Are you a trusted partner and a problem solver? If you enjoy entrepreneurship and innovation, this opportunity is for you! As someone with excellent...

  • Has Street Team Lead

    2 weeks ago

    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Back of House Team Member

    7 days ago

    London, Canada Bombay Bistro Full time

    We are looking for back of house staff. We have full-time/Part Time availabilities. Roles and Responsibilities for Back Of House:**Rolling perfect burritos/Wraps and handing out food to the customer with exceptional customer service.Preparation all kinds of meat & seafood.Preparing & chopping of vegetables. ** Maintaining cleanliness in the restaurants....

  • Back of House Team Member

    2 weeks ago

    London, Canada Bombay Bistro Full time

    We are looking for back of house staff. We have full-time/Part Time availabilities. Roles and Responsibilities for Back Of House: Preparing Naan ,Rotis and **Rolling perfect burritos/Wraps and handing out food to the customer with exceptional customer service.Preparation all kinds of meat & seafood.Preparing & chopping of vegetables. ** Maintaining...

  • Housing Co-ordinator

    4 months ago

    London, Canada Community Housing Management Network Full time

    **Community Housing Management Network** **Housing Co-ordinator** The Community Housing Management Network (The Network) is recruiting to fill a part-time position (21 hours per week) as a Housing Co-ordinator in the London area. This position will require that you are on site in London and in St. Thomas. Reporting to The Regional Co-ordinator, the...

  • Team Lead, Customer Support

    7 months ago

    London, Canada Trackunit Full time

    We are looking for a **Team Lead for our new North American Customer Support, Tier 1** team, part of our Global Customer Support organization, to lead and guide our team to deliver an amazing customer experience to customers from around the globe. As a Team Lead for this function you will have a unique opportunity to shape and influence how the team...