Fare Collection System Analyst

2 weeks ago

Winnipeg, Canada City of Winnipeg Full time

Under the direction of the Manager Finance and Administration, the Fare Collection System Analyst is responsible for leading and coordinating activities related to the implementation of changes, testing of all system updates and enhancements to the Fare Collection System. In addition, the Fare Collection System Analyst will work on operational and functional issues of small to moderate scope with varying complexity where the analysis of the situation, business process, or data requires thorough review and detailed investigation. The incumbent will need to exercise solid judgment with consideration of existing system configuration, business processes and detailed policies and procedures to determine appropriate courses of action and solutions to the issues as they arise. The Fare Collection System Analyst will provide timely frontline expertise and system support as well as user training to advise and assist users with problems in a complex and public facing environment.

In addition to having functional expertise in the Fare Collection System, the System Analyst must work independently, coordinating and maintaining strong relationships with stakeholders and external contacts, in a fast paced, dynamic and results-oriented setting, and is accountable for contributing to the successful sustainment, improvement and enhancement of the Fare Collection System.

**As the **_Fare Collection System Analyst,_** **you will**:

- Work directly with Transit Business Owners, Transit IT, and External Contractors, to lead, coordinate and perform activities related to the implementation and testing of changes, updates and enhancements to the Fare Collection System and related processes to ensure successful operation of this public facing software.
- Analyze and report on data in fare collection system.
- Provide timely frontline expertise and system support as well as user training to advise and assist users with problems in a complex and public facing environment.

**Your education and qualifications include**:

- Bachelor’s degree in Public or Business Administration, Social Sciences or Computer Science, or an equivalent combination of education and experience.
- Three (3) years progressive experience in a software, equipment, or process support environment.
- Demonstrated ability to analyze complex system issues, make sound decisions and to develop and implement practical solutions and tools.
- Ability to work under stressful conditions.
- Demonstrated ability to define and prioritize projects and other priorities, and to coordinate multiple projects, assignments and support activities simultaneously.
- Ability to work in a thorough, detail-oriented manner.
- Demonstrated ability to work independently, render sound judgement, initiate tasks and set goals based on departmental priorities.
- Demonstrated ability to establish and maintain effective working relationships with a wide variety of people including senior managers and frontline workers, and function effectively in a team environment.
- Ability to provide leadership and direction to others.
- Effective verbal communication skills, including the ability to promote knowledge sharing through the preparation and presenting of proposals and training sessions.
- Effective written communication skills, including the ability to create high level documents, detailed documents, specifications, and training materials.
- Detailed general knowledge of the City's organization, business operations and management practices with extensive knowledge of Transit operations would be an asset.

**Conditions of employment**:

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.

**CORE COMPETENCIES for ALL EMPLOYEES OF THE CITY OF WINNIPEG**:

- Citizen & Customer Focus
- Respecting Diversity
- Ethics and Values
- Integrity and Trust
- Results Oriented

  • Collections and Accounts Receivable Analyst

    3 weeks ago

    Winnipeg, Canada Dufresne Full time

    The Dufresne Group is currently seeking a **Collections and Accounts Receivable Analyst **for our Accounting Team within our **Home Office** located at **147 Commerce Drive** in **Winnipeg, MB**.** As a Collections and Accounts Receivable Analyst you will be responsible for performing accounting and credit functions on an ongoing basis. **The Dufresne...

  • Systems Analyst

    2 weeks ago

    Winnipeg, Canada Manitoba Government Full time

    **Systems Analyst**: SL2 Systems Analyst Regular/full-time Department of Health Information Management and Analytics, Performance and Oversight Winnipeg MB Advertisement Number: 40669 Salary(s): SL2 $52,541.00 - $62,924.00 per year Closing Date: February 26, 2023 The Manitoba government recognizes the importance of building an exemplary public...

  • Business Systems Analyst

    2 months ago

    Winnipeg, Canada People Corporation Full time

    We are seeking a Business Systems Analyst to join our team in Winnipeg, Calgary or Toronto. As an associate Business Systems Analyst, you will manage the functional & non-functional requirements solicitation & requirements management process. You will be expected to use facilitation, interviewing, concise communication techniques to extract business needs...

  • Business Systems Analyst

    2 months ago

    Winnipeg, Canada People Corporation Full time

    We are seeking a** Business Systems Analyst **to join our team in** Winnipeg, MB** OR **Toronto, ON** As Business Systems Analyst, you oversee the functional & non-functional requirements solicitation & requirements management process. You are expected to use facilitation, interviewing, concise communication techniques to extract business needs and work...

  • Business Systems Analyst

    1 day ago

    Winnipeg, Manitoba, Canada People Corporation Full time

    We are seeking a Business Systems Analyst to join our team in Winnipeg, MB OR Toronto, ONAs Business Systems Analyst, you oversee the functional & non-functional requirements solicitation & requirements management process. You are expected to use facilitation, interviewing, concise communication techniques to extract business needs and work closely with...

  • HR Systems Analyst

    2 weeks ago

    Winnipeg, Canada Manitoba Hydro Full time

    **HUMAN RESOURCE SYSTEMS ANALYST** **Winnipeg, MB** **_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!_** **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family...

  • Corporate Systems Analyst

    2 months ago

    Winnipeg, Canada Manitoba Government Full time

    **Corporate Systems Analyst**: SL2 Systems Analyst 2 Regular/full-time Department of Finance Corporate Services, Fiscal Policy and Corporate Services Winnipeg MB Advertisement Number: 40347 Salary(s): SL2 $52,541.00 - $62,924.00 per year Closing Date: January 6, 2023 The Manitoba government recognizes the importance of building an exemplary public...

  • Business Systems Analyst

    2 weeks ago

    Winnipeg, Canada People Corporation Full time

    We are seeking a **Business Systems Analyst **to join our team in** Winnipeg, MB OR Toronto, ON.** As a Business Systems Analyst, you manage the functional & non-functional requirements solicitation & requirements management process. You are expected to use facilitation, interviewing, concise communication techniques to extract business needs and work...

  • Business Systems Analyst

    2 days ago

    Winnipeg, Manitoba, Canada People Corporation Full time

    We are seeking a Business Systems Analyst to join our team in Winnipeg, MB OR Toronto, ON.As a Business Systems Analyst, you manage the functional & non-functional requirements solicitation & requirements management process. You are expected to use facilitation, interviewing, concise communication techniques to extract business needs and work closely with...

  • Business System Analyst

    4 weeks ago

    Winnipeg, Canada Monarch Industries Limited Full time

    Position Summary: The Business Systems Analyst is a pivotal role in improving and modernizing our business by bridging the gap between the business needs and IT technical resources. The Business Systems Analyst works directly with key leaders throughout the Company and the IT technical experts to i

  • Business Systems Analyst

    3 weeks ago

    Winnipeg, Canada Manitoba Hydro Full time

    **BUSINESS SYSTEMS ANALYST** **Winnipeg, MB** **_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!_** **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life -...

  • Business Systems Analyst

    21 hours ago

    Winnipeg, Canada Manitoba Hydro Full time

    **BUSINESS SYSTEMS ANALYST** **WINNIPEG, MB** Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers! **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life - and...

  • Business Systems Analyst

    2 months ago

    Winnipeg, Canada Manitoba Hydro Full time

    **BUSINESS SYSTEMS ANALYST** **Winnipeg, MB** **_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!_** **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life -...

  • Business Systems Analyst

    2 months ago

    Winnipeg, Canada City of Winnipeg Full time

    The Intermediate Business Analyst leads the analysis and conceptual design of the solution, documenting business processes and business requirements, functional specifications, and the user experience, identifying opportunities to improve processes, designing acceptance tests, and measuring benefits of completed projects. The Intermediate Business Analyst...

  • Business Systems Analyst

    1 day ago

    Winnipeg, Canada City of Winnipeg Full time

    The Intermediate Business Analyst leads the analysis and conceptual design of the solution, documenting business processes and business requirements, functional specifications, and the user experience, identifying opportunities to improve processes, designing acceptance tests, and measuring benefits of completed projects. The Intermediate Business Analyst...

  • Business Systems Analyst

    2 weeks ago

    Winnipeg, Canada Manitoba Hydro Full time

    **BUSINESS SYSTEMS ANALYST** **Winnipeg, MB** **_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!_** **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life -...

  • Systems Dynamics Analyst

    3 weeks ago

    Winnipeg, Canada IISD Full time

    **About the International Institute for Sustainable Development** The** International Institute for Sustainable Development (IISD) **is an award-winning independent think tank working to accelerate solutions for a stable climate, sustainable resource management, and fair economies. Our work inspires better decisions and sparks meaningful action to help...

  • Business Systems Analyst

    4 weeks ago

    Winnipeg, Canada City of Winnipeg Full time

    Under the general direction of the Supervisor of Business Systems Analysis, the Business Systems Analyst is responsible for acting as the intermediary between the business and IT, using a deep understanding of business processes and technology to help business partners achieve their desired outcomes. The analyst documents business goals and requirements,...

  • System Configuration Analyst

    2 months ago

    Winnipeg, Canada ID Fusion Full time

    ID Fusion is looking to hire a System Configuration Analyst to join our team. Do you want to work for a company that focuses on values for both its clients and employees? A company that believes healthy, productive, and engaged employees drive organizational performance and success? Do you have a passion for helping people? If this sounds like you, we'd love...

  • Operational Systems Analyst

    2 months ago

    Winnipeg, Canada Manitoba Government Full time

    **Operational Systems Analyst**: SL1 Systems Analyst 1 Regular/full-time Municipal Relations Information Systems, Municipal Assessment and Advisory Services Winnipeg MB Advertisement Number: 40163 Salary(s): SL1 $49,004.00 - $58,460.00 per year Closing Date: January 3, 2023 The Manitoba government recognizes the importance of building an exemplary...