Case Manager

2 weeks ago


Ottawa, Canada RCGT Consulting Full time

Raymond Chabot Grant Thornton Consulting Inc. is seeking an experienced Claims Adjudicator for the Vaccine Injury Support Program (VISP). This unique job opportunity requires a minimum of five years of adjudication expertise and 5+ years of claims management experience. Claims management principles and technological know-how are also required to support the customer and clients of VISP. All job applicants must be bilingual in French and English (reading, writing, and speaking).

The successful applicant must be able to demonstrate strength and experience in the following areas:

- Compassionate and accurate communications with applicants, client members, and staff
- Ensure claims follow proper adjudication process/guidelines.
- Oversee and execute operations on claims management process
- Intuitiveness related to the adjudication process and policy interpretation
- Knowledge of adjudication principles related to causation
- Utilize case management software to administer cases, record case notes and provide records management of case information
- Clear and effective decision-making skills
- Adaptability in fast-changing environment

**REQUIREMENTS**:

- Previous experience determining eligibility for complex benefits/services and adjudicating claims, or insurance adjusting involving serious loss and/or complex claims in a claimant-facing capacity.
- A minimum of five (5) years case/claims management experience and a minimum five (5) years adjudication/adjusting experience
- Bilingual (English and French)
- Available for a full-time position at our downtown Ottawa office

ASSETS
- A university degree or related certification
- Previous experience in a financial field


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