Volunteer and Donations Coordinator

6 months ago

Brantford, Canada Nova Vita Domestic Violence Prevention Services Full time

The Community Development team is responsible for engaging the community by connecting resources and opportunities to support the vital programs and services that Nova Vita provides to individuals and families impacted by violence and homelessness. The role of the Volunteer & Donations Coordinator will support the Community Development team as a first point of contact to our internal and external stakeholders and be responsible for the coordination of Nova Vita’s volunteers, physical donations and public education events which contributes to the fund development objectives of the organization.

**Qualifications**
- Post-secondary degree or diploma specializing in Not-for-Profit, Volunteer, Fundraising, or Resource

**Development or equivalent combination of education and experience**
- Minimum 1 year of related experience coordinating volunteer programs
- Minimum 1 year of experience in working in not-for-profit
- Successful completion of Volunteer Management Certificate an asset or familiarization with the Canadian

**Code for Volunteer Involvement at a minimum**
- Possess a sensitivity to and good understanding of domestic violence, intimate partner violence, gender based violence and homelessness issues
- Possess valid driver’s license, insurance, and access to vehicle
- Verification of COVID-19 vaccination
- Police check with vulnerable sector screening is required
- Ability to lift and carry up to 30lbs

**Essential Knowledge, Skills, and Abilities**
- Organizational Knowledge & Capacity: Excellent knowledge of Nova Vita programs and services and the supporting role of Community Development
- Volunteer Program: Experience in developing and managing volunteers, ensuring a positive and inclusive volunteer culture
- Donation Program: Strong organizational skills and experience coordinating inventory of physical donation resources year round with added volume during Hope for the Holidays Campaign
- Championing equity, diversity, and inclusion principles: Demonstrated experience working with diverse populations from an intersectional, inclusive, and anti-oppressive lens to align volunteerism and donation strategies with our commitment to EDI
- Administrative Proficiency: Proficient in administrative and office duties, and maintaining organized records
- Communication: Strong interpersonal and communication skills, capable of interacting respectfully and effectively with staff, volunteers, and external stakeholders
- Problem Solving: Proactive approach to problem-solving, identifying opportunities for improvements and implementing streamlined administrative procedures
- Team Collaboration: A team player with a positive attitude, able to work collaboratively with Nova Vita staff, volunteers, and community partners, to serve the best interests of the agency
- Adaptability: Ability to transition between responsibilities in a dynamic work environment and offer a flexible work schedule

**Duties and Responsibilities**
- Community Development Department Support:

- Support the Community Development Department in all aspects of special events, donation campaigns, volunteering opportunities, and public education
- Assist with representing Nova Vita at community tabling events
- Document and report volunteer and donations statistics for use in impact reports
- Assume other duties as required
- Volunteer Coordination:

- Coordinate a growing volunteer program of up to 50 volunteers to support operations, program delivery, and fundraising
- Coordinate the recruitment, screening, orientation and training with assistance from the HR

Coordinator to ensure the best volunteer-organization matches
- Assist department managers with developing volunteer role descriptions to ensure appropriate volunteer placement
- Maintain volunteer documentation and records using a volunteer database and ensure standardized record management practices are adhered to
- Communicate frequently with volunteers and staff leads to ensure the placement is meeting the needs of the program and the volunteer
- Assist with representing Nova Vita with volunteer associations throughout the community and participate in volunteer fairs, festivals, schools, corporations, etc
- Donations Coordination:

- Maintain positive relationships and partnerships with individuals, businesses, and other not-for-profit organizations in our community
- Assist with the changing Wishlist needs through internal inventory management system
- Coordinate the communication, receiving, organization, and distribution of inventory of our physical donations program
- Assist with our annual Hope for the Holidays giving campaign and coordinate the internal distribution of physical donations

**Accountabilities**
- Adhere to a strict policy of confidentiality at all times
- Adhere to relevant legislation and Nova Vita policies and procedures at all times
- Maintain health and safety requirements at all times, including COVID-19 prevention protocols
- Maintain professional and ethic

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