Service Writer

2 days ago

Moncton, Canada Tip Trailer Services Full time

Service Writer - Moncton, NB

Reporting to: Administrative Supervisor

Job Status: Full-time

Location: 125 MacNaughton Avenue, Moncton, NB E1H 3N3

Take your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe Our trailer leasing, rental, maintenance, and repair services, keep transportation and logistics moving smoothly. Our global reach connects industries and economies.

We believe in rewarding our employees for their exceptional skills and dedication. That’s why we offer our employees a range of attractive benefits that set us apart from the rest:

- We provide above average pay rates
- Paid Vacation and an additional 5 Personal Days.
- Employer paid benefits package that goes beyond the basics, with up to $500 Healthcare Spending Account and EAP Program.
- Pension plan with matching.
- Recognition programs and awards.
- Opportunities for growth and development.

As a Service Writer for our Moncton branch, you will be responsible for processing third party invoices and proceed to billing (internal or customers). This role will also be responsible for generating and entering work orders, dispatching mobile services and other tasks in facilitating the unit repair and service processes. Your key responsibilities will be:

- Review yard check and support service counter
- Create work orders and close work orders when repairs or service have been completed
- Create chargeback cases and send notifications to customers
- Review daily hours for all shop technicians and assist with their bi-weekly payroll
- Work on posting and billing of work orders
- Run reports for brake inspection history for sublet vendors and shop as needed
- Updating equipment records with service

To be successful you’ll need to have the following skills and abilities:

- Good communication skills, both verbal and written
- Intermediate computer skills
- Excellent customer service, organizational, and multi-tasking skills
- Knowledge and experience in transportation industry is an asset

TIP Fleet Services Canada Ltd. supports diversity and we are proud to be an equal opportunity employer. We are committed to creating an accessible and inclusive environment for all employees and applicants. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.

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