Service Writer

3 weeks ago

Moncton, Canada Torque Motorsports Full time

You can make a difference Torque Motorsports Fredericton is looking for a **Service Writer.**

Torque Motorsports is working for continuous improvement and outstanding customer care. We are committed to the growth and development of our employees. We believe we are only as strong as our staff. Come join our team

**Benefits**
- Blue Cross Insurance
- RRSP Contributions
- Paid time off and vacation
- Long Term Disability
- Growth opportunities
- Paid Training
- Family owned and operated
- Long term job security
- Discounts on products and services

**Job Responsibilities (Key Tasks)**
- Manage schedule for Uncrate/Assembles for Sales
- Book service appointments (manage schedule)
- Check for recalls/updates/services due and confirm contact information is accurate
- Greet customers at service desk
- Keep customers updated on progress of service appointment
- Cash out at the end of the day
- Call customers due for service and book service appointments as necessary
- Confirm upcoming appointments
- Follow up calls from service appointment
- Warranty calls leading up to warranty expiring
- Offer appointment/speak to F&I to add new warranty

**Qualifications**
- An enthusiast of and passionate about the Powersports industry
- Excellent customer service skills
- Service Advisor experience considered an asset
- Well organized, possess a good work ethic and a positive attitude
- Hard working, self-motivated and have excellent time management skills
- Committed to customers, anticipates customer needs
- Bilingual English and French (oral and written) an asset

Schedule:

- 8 hour shift

Work Location: In person

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