Branch Manager

2 months ago

Thunder Bay, Canada Arbor Memorial Inc Full time

How often do you have the opportunity to learn about the milestones that make up another person’s life? Imagine a career where you can really get to know people, hear about their families, where they came from, and the stories behind their plans for the future. Taking care of the details on behalf of others during a significant milestone is important and rewarding work. At Arbor Memorial, our team does this every day.

Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.

**About this location**:
Proudly serving Thunder Bay and the surrounding area, Sunset Memorial Gardens sits on 279 tranquil acres, surrounded by forest, providing an intimate, natural setting within city limits. Sunset Memorial Gardens offers traditional burial gardens, tranquil cremation gardens and walkways, and indoor mausoleums for comfortable, year-round visitation.

The Cemetery also supports our 2 offsite funeral homes as well. Our helpful, dedicated staff are passionate about supporting families, local associations, religious organizations and cultural groups, and we are honoured to host a series of free memorial events throughout the year.

**About this role**:
Reporting to Regional Director, the Branch Manager will manage the day-to-day sales operations of the sales branch, included but not limited to: training and recruitment, federal and provincial regulatory compliance, and the achievement of individual and branch sales and product mix objectives. The Branch Manager will have the determination and leadership necessary to elicit cooperation and teamwork from their team and in addition will build and foster business relationships with the Funeral and Cemetery Operations teams.

Our overall goal is to ensure that we create an environment that enhances the employee experience and ensures that in turn, our customers experience the best in class service. As a Branch Manager you will have the opportunity to contribute towards this goal through exemplary leadership of the cemetery sales team.

**Job Type**: Full Time, Permanent

**Key Qualifications and Demonstrated Abilities**:

- A minimum of three years of sales experience and a minimum of one year of management and leadership experience.
- Minimum of a Grade 12 education is mandatory.
- College or university education in business or a related field is preferred.
- Hands-on experience hiring and training new sales employees.
- Highly focused on achieving and exceeding sales results.
- Articulate, confident and well organized.
- Excellent proficiency and knowledge of Arbor Information Systems (Arranger, FOCUS).
- Possessing a proven track record in the use and implementation of Microsoft CRM and is able to directly deliver training to direct reports.
- Excellent interpersonal and communication skills; verbal, written and presentation skills.
- Excellent computer skills including all day to day knowledge requirements of MS Office 365.
- Exemplifies Arbor’s values of compassion, integrity, trust, teamwork, belonging and excellence.

**Responsibilities**:

- Achieving with the goal of surpassing the annual branch budget, individual and branch sales and product mix objectives including meeting and surpassing profit objectives; accurately forecasting and managing a variety of inventory categories.
- Hiring, training and motivating a growing diverse sales staff.
- Managing the day-to-day operations of the Branch including handling customer issues and complaints in a satisfactory and timely manner.
- Directly managing and coaching a team of Sales Representatives and Branch Administrators.
- Providing on-going recruiting, training and developing of sales employees.
- Directly leading and organizing the sales training program.
- Ensuring full compliance with the requirements of federal and provincial regulatory authorities.
- Demonstrating superior leadership, communication skills and excellent customer service skills.

**About Us**:
At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.

Challenge yourself to grow in new directions and make your unique difference in ways that truly matter - join Arbor Memorial.

To learn more about our benefits please visit Total Rewards (arbormemorial.ca)
- Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members._- If you are contacted for a job opportunity and require accommodation at any stage of the

  • Branch Manager

    7 days ago

    Thunder Bay, Canada Brandt Full time

    Brandt Tractor Ltd. has an exciting opportunity for a Branch Manager in our Thunder Bay location. Duties & Responsibilities - Achieve sales growth and profitability in all areas of the branch - Achieve asset management and market share goals - Manage and develop all employees in the branch with the goal of building a motivated and successful workforce that...

  • Branch Manager

    4 months ago

    Thunder Bay, Canada Roofmart Full time

    Fantastic Opportunity to Be Part of a Great Team! Roofmart, Canada’s National distributor for Exterior Building Supply for Roofing, Siding, Metal and Building Envelope. With over 50 Roofmart locations across Canada, we are strategically positioned to handle all our customer needs. We are looking for Enthusiastic, Driven, Outside of the Box Thinkers to...

  • Branch Manager Trainee

    1 week ago

    Thunder Bay, Canada BMO Financial Group Full time

    859 Fort William Road Thunder Bay Ontario,P7B 0A9 Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives....

  • Branch Manager Thunder Bay

    3 weeks ago

    Thunder Bay, Canada Scotiabank Full time

    Requisition ID: 157262 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the branch’s personal and...

  • Branch Operations Manager

    1 month ago

    Thunder Bay, Canada Eriks Full time

    Position: Branch Operations Manager* Location: Thunder Bay, Ontario Job Type: Full Time Status: Exempt Reports to: District Operations Manager - _This is a safety sensitive position_ SUMMARY OF ROLE The Branch Operations Manager will work closely with District and Area Operations and Sales personnel and will be responsible for the daily operations of...

  • Branch Supervisor

    2 weeks ago

    Thunder Bay, Canada Strongco Full time

    **Province**: Ontario **Branch**: Thunder bay **Employment Type**: Full Time **Number of Positions**:1 **SUMMARY** The Branch Supervisor is responsible for the overall viability and growth of the branch as well as house-keeping of facility. He or she will be responsible for Safety Programs and conducting monthly safety inspections, as well as for...

  • Branch Supervisor

    2 weeks ago

    Thunder Bay, Canada Strongco Full time

    **Job description** SUMMARY: The Branch Supervisor is responsible for the overall viability and growth of the branch as well as house-keeping of facility. He or she will be responsible for Safety Programs and conducting monthly safety inspections, as well as for submitting safety reports to management. This person will ensure customer satisfaction, support...

  • Assistant Branch Manager

    2 weeks ago

    Thunder Bay, Canada BMO Financial Group Full time

    1020 Dawson Road Thunder Bay Ontario,P7B5V1 Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies...

  • Branch Assistant

    7 months ago

    Thunder Bay, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Branch Manager

    2 weeks ago

    Thunder Bay, Canada TULLOCH Full time

    **Position**:OLS/Branch Manager **Location**:Thunder Bay TULLOCH is genuinely different. We are a well-established, multidisciplinary firm offering best-in-class Planning, Geomatics, Environmental, and Engineering services. We’re experiencing exciting growth while maintaining a caring, people-focused culture. Our continuing mission: to build a company...

  • Branch Manager

    7 months ago

    North Bay, Canada Scotiabank Full time

    Requisition ID: 190527 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the branch’s personal and...

  • Branch Manager

    3 weeks ago

    North Bay, Canada Noble Corporation Full time

    Overview: **Job Overview**: At Noble, we help our customers’ businesses succeed by investing in our most important asset: our teammates! **Enjoy a rewarding career at our** **North Bay HVAC** **Branch as a Branch Manager! We are in business to help our customers succeed!** The Branch Manager will be responsible for leading and inspiring their team to...

  • Branch Manager

    2 days ago

    North Bay, Canada Noble Corporation Full time

    Overview: **Job Overview**: At Noble, we help our customers’ businesses succeed by investing in our most important asset: our teammates! **Enjoy a rewarding career at our** **North Bay HVAC** **Branch as a Branch Manager! We are in business to help our customers succeed!** The Branch Manager will be responsible for leading and inspiring their team to...

  • Branch Manager

    4 months ago

    Mahone Bay, Canada BMO Financial Group Full time

    562 Main Street Mahone Bay Nova Scotia,B0J 2E0 Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives....

  • Branch Administrator

    7 months ago

    Thunder Bay, Canada Nucor Rebar Fabrication Full time

    Nucor Rebar Fabrication is North America’s leading fabricator, installer and distributor of concrete reinforcing steel and related products. Nucor Rebar Fabrication provides local service from rebar fabrication shops across North America. Each location is equipped with state-of-the-art fabrication equipment, however, it is OUR TEAM that makes the...

  • Branch Manager

    3 weeks ago

    North Bay, Canada AIM Kenny U-Pull Full time

    Company Description **Kenny U-Pull** takes pride in giving used vehicles a second life. Our 25 auto recycling yards across Eastern Canada and USA are backed by 400+ employees, all passionate about the revalorization of used cars and the desire for a greener environment for future generations. Since 2008, we have recycled over 1 million vehicles and...

  • Branch Administrator/ Product Support Coordinator

    2 weeks ago

    Thunder Bay, Canada TCAT Div of Toromont Industries Ltd Full time

    Toromont Cat is looking for a Branch Administrator to join our team! This position plays a critical role as the first point of contact with our valued customers and visitors as well as provides support for the sales and management teams in the Branch. **As a Branch Administrator, YOU will experience**: - Working within one of the safest organizations in...

  • Branch Admin

    1 week ago

    Thunder Bay, Canada Parkland Corporation Full time

    At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America....

  • Branch Manager

    3 weeks ago

    North Bay, Canada Brandt Full time

    Brandt Tractor Ltd. has an exciting opportunity for a Branch Manager in our North Bay Peterbilt location. Duties & Responsibilities - Achieve sales growth and profitability in all areas of the branch - Achieve asset management and market share goals - Manage and develop all employees in the branch with the goal of building a motivated and successful...

  • Branch Manager

    17 hours ago

    North Bay, Canada Motion Full time

    Working at Motion Canada is about partnering - with our teams, our suppliers and our customers. We work hard to deliver the kind of culture and benefits that make the experience more than just a career move - you’ll partner with some of the most talented and humble men and women driving our industry forward. We just like to think that we’re real people...