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Customer Experience Associate
2 months ago
objectives by promoting banking solutions and completing business processes in a timely and accurate mannerConnect personally with customers to advise them appropriately and clearly on banking solutions and processesHelp build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance developmentAssist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activitiesDeliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellenceRequirementsHigh School Diploma with over 1 year of relevant experienceUndergraduate degree or equivalent is an assetFluent in English and DutchStrong administration, organizational, planning and time management skills to work in a fast-paced environmentHands on knowledge of using MS Office (Word, Excel and Outlook) and internetA go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing prioritiesA dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective mannerHours15InclusivenessAt TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified
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