Customer Experience Associate
1 month ago
407022BR
Retail Banking - Customer Service
Dartmouth, NS
April 21, 2023
Company Overview
Department Overview
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.
We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.
Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
**Job Description**:
In this role, you will:
- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
**Requirements**:
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
Hours
15
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
-
Cashier / Customer Experience Associate
6 days ago
Dartmouth, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...
-
Cashier / Customer Experience Associate
6 days ago
Dartmouth, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...
-
Customer Experience Salesfloor Associate
2 weeks ago
Dartmouth, Canada Walmart Canada Full time**Position Summary... **:To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team...
-
Customer Experience Salesfloor Associate
2 weeks ago
Dartmouth, Canada Walmart Canada Full time**Position Summary... **:To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team...
-
Customer Experience Associate
1 month ago
Dartmouth, Canada TD Bank Full time410122BR Retail Banking - Customer Service Dartmouth, NS May 23, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...
-
Customer Experience Associate
4 weeks ago
Dartmouth, Canada TD Bank Full time410956BR Retail Banking - Customer Service Dartmouth, NS June 2, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...
-
Customer Experience Associate
1 month ago
Dartmouth, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Customer Experience Associate
1 month ago
Dartmouth, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Customer Experience Associate
4 weeks ago
Dartmouth, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Customer Experience Associate
4 weeks ago
Dartmouth, Canada TD Bank Full time**TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...
-
Customer Experience Associate
3 days ago
Dartmouth, Canada Scotiabank Full timeRequisition ID: 182128 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Customer Experience Associate
4 days ago
Dartmouth, Canada Scotiabank Full timeRequisition ID: 198520 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Customer Service Associate
4 days ago
Dartmouth, Canada Value Village Full timeCustomer Service Associate **Who we are**: The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from...
-
Customer Experience Representative
1 month ago
Dartmouth, Canada Parkland Corporation Full timeAt Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America....
-
Customer Service Associate
6 days ago
Dartmouth, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...
-
Customer Experience Team Leader
6 days ago
Dartmouth, Canada Tigertel Full timeJob Description - Customer Experience Team LeaderTigerTel is looking for an experienced Customer Experience Team Leader!Tigertel is always seeking team members who demonstrate passion for serving our customers and a firm commitment to protecting people and reducing risk. With us, you'll face new opportunities and challenges each day that require you to be...
-
Customer Experience Team Leader
6 days ago
Dartmouth, Canada Tigertel Full timeJob Description - Customer Experience Team LeaderTigerTel is looking for an experienced Customer Experience Team Leader!Tigertel is always seeking team members who demonstrate passion for serving our customers and a firm commitment to protecting people and reducing risk. With us, you'll face new opportunities and challenges each day that require you to be...
-
Customer Experience Team Leader
6 days ago
Dartmouth, Canada Tigertel Full timeJob Description - Customer Experience Team LeaderTigerTel is looking for an experienced Customer Experience Team Leader!Tigertel is always seeking team members who demonstrate passion for serving our customers and a firm commitment to protecting people and reducing risk. With us, you'll face new opportunities and challenges each day that require you to be...
-
Omni Customer Fulfillment Associate
1 month ago
Dartmouth, Canada Walmart Canada Full time**Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
Customer Experience Team Leader
6 days ago
Dartmouth, Canada TigerTel Full timeTigerTel is looking for an experienced Customer Experience Team Leader!Tigertel is always seeking team members who demonstrate passion for serving our customers and a firm commitment to protecting people and reducing risk. With us, you'll face new opportunities and challenges each day that require you to be flexible, innovative, and adaptable in your mission...