Customer Experience Associate

3 weeks ago

Dartmouth, Canada TD Bank Full time

410122BR

Retail Banking - Customer Service

Dartmouth, NS

May 23, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Requirements**:

- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Hours

15

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

  • (Can) Cashier

    6 days ago

    Dartmouth, Canada Walmart Full time

    **In addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.** **What you'll do...** To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **Minimum Qualifications...** Outlined below are the required...

  • Customer Experience Associate

    5 days ago

    Dartmouth, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    2 days ago

    Dartmouth, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Account Manager

    2 days ago

    Dartmouth, Canada Customer First Financing Full time

    **Requirements**: - Previous sales experience, preferably in a target-driven environment. - Comfortable making outbound phone calls and engaging in phone-based sales activities. - Strong communication and interpersonal skills, with the ability to build rapport with customers. - Excellent organizational skills and attention to detail to manage administrative...

  • Customer Experience Representative

    6 days ago

    Dartmouth, Canada Terminix Full time

    **About Terminix** Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding in 1927, Terminix has been an industry leader in pest control. **Position Overview** A Customer Experience Representative will act as a liaison, providing product/service information, answering questions, and resolving...

  • Omni Customer Fulfillment Associate

    1 week ago

    Dartmouth, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Omni Customer Fulfillment Associate

    4 weeks ago

    Dartmouth, Canada Walmart Canada Full time

    **Position Summary... **:To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. **What you'll do...**: 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve...

  • Sales Associate

    2 weeks ago

    Dartmouth, Canada GUESS?. Inc. Full time

    **Reports to**: Store Management Position Overview The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards,...

  • Meat Associate

    7 days ago

    Dartmouth, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Meat Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Meat Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the meat area, and assists with stocking and the sale of goods. If you are looking for an exciting...

  • Grocery Associate

    4 weeks ago

    Dartmouth, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Lead Sales Associate

    4 weeks ago

    Dartmouth, Canada VINTAGE MOULDINGS MANUFACTURING Full time

    All training is provided on site. The associate would report to the store manager. **Responsibilities** Ensure high levels of customer satisfaction through excellent sales service Assess customers needs and provide assistance and information on product features Welcome customers to the store and answer their queries Follow and achieve department’s...

  • Ecommerce Store Associate

    3 weeks ago

    Dartmouth, Canada Walmart Canada Full time

    What you'll do...Our OMNI Customer Fulfillment Associate gets online orders ready for customer pick-up and delivery Yes, that means you will be collecting items for our customers online orders, making sure that each selection perfectly matches our customers' shopping list.We have many opportunities in our eCommerce teams, including:OMNI Customer Fulfillment...

  • Ecommerce Store Associate

    1 week ago

    Dartmouth, Canada Walmart Canada Full time

    What you'll do...Our OMNI Customer Fulfillment Associate gets online orders ready for customer pick-up and delivery Yes, that means you will be collecting items for our customers online orders, making sure that each selection perfectly matches our customers' shopping list.We have many opportunities in our eCommerce teams, including:OMNI Customer Fulfillment...

  • Bakery Associate

    2 weeks ago

    Dartmouth, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Bakery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the bakery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Part-time Airbnb Cleaner

    7 days ago

    Dartmouth, Canada 365 Experience Inc Full time

    365 Cleaning is a growing company focusing on short-term rentals and residential cleaning based in the Halifax Regional Municipality. Our core product is providing exceptional and quality vacation rentals for short to long-term accommodations throughout HRM. We are run by professionals that offer their employees competitive wages, opportunities for...

  • Merchandising Store Associate

    1 week ago

    Dartmouth, Canada Walmart Canada Full time

    What you'll do...Our merchandising associates ensure everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration.We have many opportunities in our Merchandising team, including:Consumables AssociateCosmetics...

  • Merchandising Store Associate

    3 weeks ago

    Dartmouth, Canada Walmart Canada Full time

    What you'll do...Our merchandising associates ensure everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration.We have many opportunities in our Merchandising team, including:Consumables AssociateCosmetics...

  • Ecommerce Store Associate

    4 weeks ago

    Dartmouth, Canada Walmart Canada Full time

    What you'll do...Our OMNI Customer Fulfillment Associate gets online orders ready for customer pick-up and delivery! Yes, that means you will be collecting items for our customers online orders, making sure that each selection perfectly matches our customers’ shopping list. We have many opportunities in our eCommerce teams, including: OMNI Customer...

  • Merchandising Store Associate

    4 weeks ago

    Dartmouth, Canada Walmart Canada Full time

    What you'll do...Our merchandising associates ensure everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration. We have many opportunities in our Merchandising team, including: Consumables Associate Cosmetics...

  • Front-desk Associate

    5 days ago

    Dartmouth, Canada World Wide Furniture Limited Full time

    Located in the beautiful Atrium Furniture Centre**, Worldwide Furniture** has a current opening for a **Part-time** **Front-Desk Associate** to join our Team. The Front-Desk Associate is responsible for maintaining the day to day operations of administrative activity within the store as well as providing and maintaining superior customer relations. **This...