Manager, Animal Centre

4 weeks ago

Surrey, Canada BCSPCA Full time

If you are up for the challenge and would like to be considered for this position, we would like to hear from you. The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity:
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)

**POSITION**: Manager, Animal Centre

**STATUS**: Temporary; Full-Time

**LOCATION**: Surrey Education and Adoption Centre and Surrey Equine and Farm Animal Care - Surrey, BC

**CLASSIFICATION**: Exempt

**WAGE**: Salaried

**CLOSING DATE**: Open Until Filled

**About the Position**:
This position is accountable for the management and coordination of staff and activities in the Surrey Education & Adoption Centre, the Surrey Cat Seizure Facility and the Good Shepherd Barn (GSB) itself as well as liaison with fosters/boarding facilities around the province. This position ensures the operating budget of these locations is adhered to and provides overall optimum care for the animals within the assigned area of responsibility. This position will also develop and maintain relationships within the community, promoting public awareness of these locations and their services. You will promote the BC SPCA’s mission and implement provincial initiatives within the facilities and surrounding community. You are also responsible for the health and safety of staff and volunteers as well as maintaining a clean and safe environment for the public.

**Some specific duties**:
**Leadership & Supervision**:

- Responsible for the direct supervision and leadership of staff and volunteers by providing on-going training, direction, and coaching.

**This includes, but is not limited to**:

- Assisting with onboarding and ongoing training;
- Providing timely feedback;
- Addressing performance concerns;
- Troubleshooting staff and volunteer-related issues;
- Assisting with the completion of annual performance reviews for staff;
- Recognition; and
- Administration of payroll.
- Acts as a champion of the BC SPCA Health & Safety program ensuring that safe work practices are implemented and are being carried out to protect staff, volunteers and animals from injury and/or illness.
- Acts as a conduit of information by communicating both internally and externally, as require.
- Coordinate schedule for GSB and ensure adequate staffing levels based on animal population in the barn.
- Oversee the implementation of high customer service standards through training and coaching and monitor overall customer satisfaction.
- Ensure compliance with all BC SPCA policies and procedures.
- Create and implement workshops and orientations relating to equine and farm animals for stakeholders.
- Participate in preparing an annual budget for the Provincial Equine and Farm Animal Foster Program (PEFAFP) including annual revenue, operating and capital expenditures.

**Program Development & Management**:

- Create and maintain evidence based BC SPCA programs, policies, procedures and forms related to equine and farm animal care, with support from Animal Health, Welfare and Behaviour.
- Ensure the well-being of animals’ in BC SPCA care is maintained in accordance with policies and procedures related to animal health, welfare and behaviour.
- Evaluate the pathway for equine and farm animals in BC SPCA care on a regular basis to ensure a reduced length of stay and maintain capacity for care.
- Coordinate the transfer of equine and farm animals as required.
- Provide guidance in determining suitability of potential animal adoptive homes for the purposes of best possible match between adopter and animal.
- Provide expertise to all branches in the Province, including Nanaimo and Kelowna barns, in order to maintain the standard of health and welfare that is required for all farm animals in accordance with BC SPCA Protocols.
- Develop and maintain good working relationships with stakeholders such as the equine community, boarding facilities, foster homes, large animal transport contractors, farm animal care professionals and veterinarians.
- Develop and maintain good working relationships with stakeholders such as the equine community, boarding facilities, foster homes, large animal transport contractors, farm animal care professionals and veterinarians.

**Other**:

- Facility and grounds management.
- Operate and oversee maintenance of farm vehicles as needed.
- Develop and implement local and passive provincial fund-raising initiatives.
- Participate in meetings and on committees, as required.

**Qualifications you need to have**:

- Post-secondary education in an applicable field plus a minimum of 5 years’ related experience (3 of which must be in a supervisory role) or an equivalent combination of education and experience acceptable to the employer. Related experience includes, but is not limited to:

- Working in animal welfare
- Working in the non-profit sector, with familiarity with fundraising and volunteer management/relations
- Sc

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