Family Support Worker Ll

5 months ago

Winnipeg, Canada Family Dynamics Full time

**FAMILY SUPPORT WORKER ll**

**In Home Family Support Program**

**Full
- Time, Permanent Position**

**Wage: $15.49 - $16.48 per hour**

Reporting to the Family Support Coordinator, the Family Support Worker II provides confidential in-home support to families where identified risk factors, illness or a disability are present, often in combination with the onset of a crisis, contributing to significant stress which interferes with healthy family functioning. Parents and children may be overwhelmed by their circumstance and their ability to cope and communicate may be compromised. The children may exhibit mild to moderate challenging or aggressive behaviors, due to the impact of adverse experiences and stress on their social, emotional, cognitive and physical development, or due to a developmental delay or diagnosis.

Family Support Workers are scheduled for regular, short-term placements, with multiple families and as needed for replacement/substitute placements.

Key Responsibilities and Activities
- Complete tasks as outlined in the service agreement such as childcare (newborn to 12 years), light housekeeping, attending outings/appointments with families, mentoring parents to strengthen their skills, and connecting families to resources.
- Provide childcare that promotes the physical, cognitive, social and emotional development of children. This includes the provision/facilitation of a variety of enriching activities both inside and outside of the home; the preparation of nutritious meals and snacks; feeding children; changing/dressing.
- Respond and manage challenging behavior of children in a developmentally appropriate and effective manner
- Using role modeling, discussion, observation and reflection technique’s, assist parents in the resolution of conflicts keeping self, children and others safe.
- Guide parents in understanding and managing children’s behaviors.
- Communicate about client need and progress with Coordinators (Supervisors

Education and Experience
- Completion of post-secondary certificate or diploma program in Child and Youth Care, Early Childhood Education, Community/Family Support Worker or other Human Services education. A combination of relevant training and experience will also be considered for applicants without a diploma/certificate.
- Current First Aid and CPR is required
- De-escalating Potentially Violent Situations or Non-Violent Crisis Intervention is an asset
- Minimum of two years’ related experience working in the social services sector with children, youth and/or parents impacted by poverty, trauma, mental illness, intimate partner violence, child welfare involvement, addictions, disability, racism and colonization.
- Experience working together with parents to build and strengthen parent-child relationships.
- Experience identifying and reporting indicators of child abuse or a child in need of protection.
- Experience assisting parents to meet developmental needs of infants, toddlers, and children, and recognizing milestones.
- Experience with household management like providing assistance with household duties and budgeting strategies.
- Experience with meal preparation, and planning using available family resources.
- Experience with documentation and reporting.

Knowledge, Skills and Abilities
- Ability to practice self-awareness, controlling one’s own emotions, maintaining professional boundaries, and to handle interpersonal relationships respectfully, and empathetically.
- Demonstration of cultural competency to work effectively and respectfully with people from different cultures and diverse backgrounds, including consideration of how social, historical contexts and imbalance of power have impacted people’s experiences.
- Ability to practice cultural humility; acknowledging oneself as a learner when understanding others personal experiences, as well as demonstrating a commitment to lifelong learning and self-reflection.
- A strong knowledge of Attachment Theory and Child Development.
- Ability to use and model positive parenting practices which improve parent’s knowledge and child’s developmental competence.
- Ability to use positive, non judgmental, empathetic and strength-based approach with all families.
- Knowledge and ability to use de-escalation techniques, conflict resolution and crisis management.
- Ability to maintain highly sensitive and confidential information of clients and families.
- Ability to plan, organize and prioritize job duties and responsibilities.
- Ability to effectively communicate in English - verbally (Benchmark Level 7), to read, listen and write.
- Ability to use web browser apps, Google/Gmail, and Zoom app on computers and cell phones.
- Ability to lift up to 50 pounds (22 kilograms) is required
- A valid driver’s license and access to a reliable vehicle for travel throughout the City of Winnipeg is considered an asset
- Evenings and/or weekends are required.

Family Dynamics is committed to creating a diverse en

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