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Social Media Coordinator

4 weeks ago

Toronto, Canada Bisha Hotel Toronto Full time

**Job description**

Rising to 44 stories and designed by award-winning architects, Bisha Hotel & Residences is Toronto's newest cultural hub and hotspot. At the center of it all yet unabashedly original, this property is situated in the true heart of Toronto’s Entertainment District. Creative souls, welcome home.

**Essential Functions and Responsibilities**

Social Media:
Coordinate day-to-day social media activities including planning and implementing an editorial calendar, creating content to support daily posts and responding to consumer inquiries on all property-based Social Networks (Facebook, Twitter, Instagram and Google Plus)

Interact with hotel friends and fans, influencers and bloggers to cultivate engaged Social Communities, offer customer service and drive SEO and referral traffic

Implement brand-appropriate, on-property social prompts to engage hotel guests in conversation throughout their stay

Implement two Social Media-based campaigns for Bisha Hotel Toronto throughout the year

In collaboration with Director of Sales and PR team, analyze and interpret monthly Key Metric reports provided by the Home Office to evolve and improve ongoing strategy and tactics

Use social media to identify trends, problems and areas of opportunity to positively impact the guest experience

Ensure consistency of messaging across all social networks

Spearhead the hotel’s Social Circle and meet regularly with the Social Circle Team Members to create a diverse and relevant content calendar

Assist in monitoring review sites and develop appropriate responses, in conjunction with hotel Operations Team. Submit request for reviews to be removed/disputed, as necessary

Public Relations:
Assist Director of Sales and PR team during events as needed

Attend events as needed to cover for social media posting

**Qualifications**

Excellent written and oral communication (including proofreading)

Strong organizational skills

In depth knowledge of social networking channels

Editorial creativity

Experience/degree in new media, journalism, public relations and/or marketing preferred

Bisha Hotel Toronto is an equal opportunity employer and values diversity in the workplace. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided to applicants with disabilities at all stages of the selection process upon request. Please contact Human Resources at 437-800-5957 and a member of our Human Resources team will respond to your request.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you legally authorized to work in Canada?

Work Location: In person