![AIIM](https://media.trabajo.org/img/noimg.jpg)
Customer Success Representative
4 weeks ago
**JOB SUMMARY**:
The main purpose of this position is to provide project management to Clients that deliver an overall outstanding Customer Experience and solutions to meet client expectations. The key role is to complete integrated deliverables and facilitate on time, on budget and on specification delivery
**JOB KNOWLEDGE**:
- Willingness to take on new challenges
- Proven results-oriented and client focused orientation
- Excellent communication (written/oral), time management and organizational skills
- Excellent problem-solving skills; resourceful, attention to detail
- **Knowledge of paper and print technologies including litho, digital / POD, web and inline capabilities**:
- **Knowledge of digital pre-press and lettershop services**
**QUALIFICATIONS**
Education: High School Graduate plus related post-secondary education or equivalent experience
Experience: 5 years experience in the commercial print industry
Skills: Computer skills
**DUTIES AND RESPONSIBILITIES**
1. Coordinates material flow with outside vendors.
2. Uses suggested suppliers, layouts and stock substitution for jobs, or recommends alternate if suggestions are not suitable for one reason or another.
3. Responsible to ensure work is processed on time.
4. Communicate complex job details with subcontractors.
5. Provides support to estimating by sharing knowledge of printing, job planning, layouts and stocks.
6. Provides support to sales by working closely with appointed sales group. The work will be reviewed, planned and to put into production as required with minimum delays.
7. Creates the job ticket. The job will be reviewed with production and entered on the tracking schedule. Daily follow-ups and production meetings will be performed and the account manager will be informed of the job status or any unexpected issues (on a pre-need basis).
8. Provides support to the clients when the account manager is not available.
9. Purchases the required materials for work in process.
10. Reviews quotes and customer materials in comparison to the docket, when supplied.
11. Modifies the docket to meet the requirements required by the customer.
12. Project ownership; including schedules / workbacks, tracking, reporting, risk mitigation, from inception to completion.
13. Manage and communicate the project schedule, budget, financials, scope and scope changes, issue risks and change logs as variables are defined and evolve.
14. Initiative and lead project onboarding, debrief meetings and regular status meetings with clients.
15. Organize department meetings as required through the production schedule as needed.
16. Continually assess the project and identify potential areas of increased effectiveness, efficiency and value add to the client to provide maximum return on investment to the client and company.
17. Create client and management status reports.
18. Issue and reconcile purchase orders.
19. Responsible for the follow up on estimates, previous sales orders and revenue retention.
-
Customer Relations Representative
6 days ago
Aurora, Canada Dina Constantinou Insurance Agency Full timeDo you like to win? Do you want a career in an industry that is essential and stable? Keep reading! We are looking for a dynamic and resourceful Customer Relations Representative to help perform a variety of tasks within our Insurance Agency. They will be assisting clients and making a difference, by performing various service-related tasks, to ensure our...
-
Customer Service Representative
2 weeks ago
Aurora, Canada The Corporation of the Town of Aurora Full timeCustomer Service Representative - Recreation **Employment Type**: Permanent, Part Time Location: Aurora, ON Salary Range: $32.29 to $39.61 per hour Closing Deadline: October 29, 2024 - The Town of Aurora is located in the heart of York Region and just 30 kilometers north of Toronto. Our vision is to become a progressive community with a small-Town charm...
-
Customer Service Representative
3 weeks ago
Aurora, Canada Hollister Incorporated Full time**We Make Life More Rewarding and Dignified** **Location**: Ontario **Department**:Sales **Summary** The customer service representative processes sales orders, credits, and returns to customers who directly order product from Hollister, including business-to - business (B2B), direct to consumer (DTC), hospitals, Veteran Affairs. Assist in the support of...
-
Storage Customer Service Representative
4 weeks ago
Aurora, Canada U-Haul Full time**Location**: 51 Industrial Pkwy N, Aurora, Ontario L4G4C4 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Do you enjoy helping others? Are looking for a job that offers the flexibility your schedule needs or are you simply looking for some extra hours to supplement your income? If so, then a Storage Customer Service Representative...
-
Customer Success
2 weeks ago
Aurora, Canada High Tech Communications Full time**Customer Success /Account Manager: Telecommunications, Cloud, and MSP** **Job description** High Tech Communications, a successful Managed Services, Datacentre, Cybersecurity and Unified Cloud Communications provider, is looking for a highly motivated Sales Professional to join our team. Since 1985, High Tech Communications has assisted organizations of...
-
Insurance Customer Service Representative
2 weeks ago
Aurora, Canada Gowda-Singh Insurance Inc. Full time**Insurance - Customer Service Representative** **Desjardins Agent Team Member**: Location: Aurora, ON Type: Full Time, Permanent, 100% In office position Thank you for your interest and time in reviewing our open posting! My name is Samantha Gowda-Singh and I am a Desjardins Insurance Agent looking for an energetic, driven and competitve sales...
-
Customer Service Representative
2 weeks ago
Aurora, Canada GFL Environmental Inc. Full timeGFL Environmental is looking for a Customer Service Representative to join our growing team out of our Aurora location. **Key Responsibilities**: Answering phones and entering information into the Fleetmind system for resolution Relaying information to residents (Not always a pleasant conversation) Sorting route sheets for the upcoming week Data entry of...
-
Customer Service Representative
2 weeks ago
Aurora, Canada Browne Group Inc. Full time**WORKING AT BROWNE** **OUR PRODUCTS** Browne designs and distributes kitchenware products for commercial and at home use. As one of the founders in the kitchenware industry in Canada, Browne has built a reputation as a result-oriented, value-added distributor in the consumer and foodservice industries. For over 75 years we have been committed to...
-
Aurora, Canada Simranjot Kaur Full timeHiring Customer Service Representative – AuroraPay: $18.00/hrLocation: AuroraHours: Mon-Fri, 11:00 AM – 7:00 PM (with flexibility)Strong communication skillsData entry & filing dutiesCustomer service-focused attitudePlease share your resume at +1 (437) 324-1261 (WhatsApp only) and dm "Aurora"
-
Aurora, Canada Commport Communications Full timePosition Overview Reporting to the VP Customer Success, the Bilingual Customer Success Manager (_CSM - Small/Medium Business_) is responsible for developing/servicing customer relationships that promote retention, loyalty and drives increased revenue. The role will manage a portfolio of small and medium business accounts and collaborate with a variety of...
-
Csr Customer Service Representative
3 weeks ago
Aurora, Canada TWO MEN AND A TRUCK Full time**TWO MEN AND A TRUCK® the largest franchised moving** **company in the world,** is NOW HIRING for a lead sales position. **What We Offer**: - Bi-weekly pay - Paid training. - Great working environment. **Responsibilities**: - Explaining our services to - Potential and current clients. - Listen to client's requests to - Accurately assess their packing,...
-
Insurance Account Representative
3 weeks ago
Aurora, Canada Dumitru Pitu - Desjardins Insurance Intern Agent Full time**Insurance Account Representative** - Desjardins Agent Team Member** Location: Richmond Hill Type: Full Time **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins Agent may be the career for you! **Responsibilities**: - Develop leads, schedule...
-
2023 Summer Customer Service Representative
2 weeks ago
Aurora, Canada LCBO Full timeLCBO Location Address: 14824 Yonge St., Aurora Job Posting Description: Summer Customer Service Representative **Salary**: $16.75/hour LI-Onsite Do you make an impact on the people you meet? Are you passionate about creating a meaningful customer experience? If this sounds familiar, then we’d love to have you on our team! At the LCBO, our Customer...
-
Sales Representative
2 weeks ago
Aurora, Canada PC Financial Full timeAll referred applicants must first be submitted through Workday by a current Loblaw Colleague. **Location**: 15900 Bayview Ave, Aurora, Ontario, L4G 7Y3 When you hire great people, great things can happen. PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team—we’re...
-
Sales Representative
6 days ago
Aurora, Canada General Conveyor Full timeAt General Conveyors, we pride ourselves on our innovative solutions and exceptional customer service. We are seeking a talented Sales Representative who is ready to take their career to the next level. This is not just a job; it’s a chance to be part of a team that values your skills, encourages your growth, and rewards your success. **Job Duties**: -...
-
Architectural Sales Representative
6 days ago
Aurora, Canada Alumax Panel Inc. Full time**Architectural Sales Representative - Aluminum Building Materials (Cladding).** **Job Title**: Architectural Sales Representative - Aluminum Building Materials (Cladding). **Location**: Aurora, Ontario. **Company Overview**: Alumax Panel, a leading Canadian entity in the domain of Aluminum Architectural Cladding Solutions, is seeking a dynamic...
-
Sales Representative
2 weeks ago
Aurora, Canada McAlpine Ford Lincoln Sales ltd Full timeSales Representative is an expert listener and is a master at executing each step/process within the sales cycle. The Sales Representative is results oriented and has a keen eye for "the details". They continually work at becoming a product knowledge expert and strive to provide each customer with a personalized and memorable retail experience. The Sales...
-
Delightful Customer Service Representative
6 days ago
Aurora, Ontario, Canada Metro Full timeCompany OverviewMetro is a leading retailer in the food industry, dedicated to providing high-quality products and exceptional customer service. Our deli and hot food department is a key part of this commitment, offering a wide range of meat, cheese, and ready meal options.Job DescriptionWe are seeking a dynamic and friendly Deli Clerk to join our team. As a...
-
Customer Specialist
4 weeks ago
Aurora, Canada The Car Girls Full time**About Us**: The Car Girls is a results-driven automotive sales and marketing solutions company, supporting retailers across North America with exceptional customer sales and service strategies. We’re proud to offer comprehensive support to automotive dealerships, enhancing their customer experience and business success. **Position Overview**: We’re...
-
Insurance Customer Service Rep
1 week ago
Aurora, Canada Gowda-Singh Insurance Inc. Full time**Insurance - Customer Service Representative** **Desjardins Agent Team Member**: Location: Aurora, ON Type: Full Time, Permanent, In-office position Thank you for your interest and time in reviewing our open posting! My name is Samantha Gowda-Singh and I am a Desjardins Insurance Agent looking for a driven and competitve sales professional interested in...