Regional Manager

2 weeks ago

Prince Albert, Canada TryCycle Data Systems Full time

TryCycle Data Systems

Regional Manager, Saskatchewan

Remote Work from Home, Frequent Travel Required (within the province)

TryCycle is a proudly Canadian company that creates digital health solutions to bring people together through technology. The company is headquartered in Ottawa, with offices in Toronto and Saskatoon. In 2021, the company developed a new program “Talking Stick” in partnership with the Federation of
Sovereign Indigenous Nations. The Talking Stick app is powered by a network of First Nations peer
advocates, providing support and comfort to anonymous guests. We are hiring Regional Managers to
support the adoption and growth of the program across the province.

Primary Function:
This is an intermediate full-time term position. Regional Managers are responsible for supporting all

As the Regional Manager, you will play a key role in promoting and supporting the growth of Talking Stick and other First Nations programs in the province. You will be responsible for providing training and oversight to your assigned team of Indigenous Peer Advocates while ensuring a safe and collaborative work environment for everyone. You will engage in proactive communications with Peer Advocates, directing their day-to-day work, and removing any challenges or obstacles (especially those having to do with safety and service delivery), while ensuring their efforts adhere to the program’s needs.

This role requires frequent travel, including long-distance drives, for in-person meetings, presentations, and community/school visits across the Province. The Regional Manager will build awareness, momentum, and support for Talking Stick and other First Nations programs as required. This is an intermediate-level position that requires a high degree of accountability, ownership, and interpersonal management skills.

Typical Duties and Responsibilities:

- Reports to the Provincial Director and work closely with other Regional Managers, to drive program engagement and growth
- Collaborate with the Provincial Director as a liaison to Tribal Councils and Chiefs, in support of promoting the program goals
- Develop and maintain strong relationships with communities, schools, health authorities, media, and partner organizations
- Monitor and communicate program progress, risks, and opportunities, and provide regular written reports for your Region, including weekly work plans and a monthly report to the Provincial Director
- Utilize HubSpot and/or other tools as required, to manage and maintain an up-to-date record of all contacts for your Region
- Contribute and collaborate on all aspects of program delivery, program management, marketing, education, and awareness building
- Support the process of recruiting, interviewing, hiring, and training Peer Advocates for the Talking Stick program and other projects/programs as required
- Provide oversight, and day-to-day team building with Peer Advocates, including regular checkins, coaching, and performance management
- Organize and deliver presentations to First Nations leadership and partners as required
- Contribute and collaborate in the development of training and communications materials for Peer Advocates and communities
- Ensure adherence to the financial and personnel policies of TryCycle March 2023
- Establish and maintain strong relationships with First Nation communities, Indigenous-led organizations, and partner organizations.
- Ensure that the program’s objectives are met while incorporating ongoing learning, reflection, and feedback from the community.
- Be knowledgeable about and able to navigate the cultural dynamics of both the private and public sectors, with a particular focus on First Nation communities.
- In addition to the responsibilities listed, this position may also require the performance of other job-related duties as assigned.

Required Skills/Abilities:

- Excellent verbal and written communication skills
- Excellent interpersonal skills (listening, patience, reliability, respect)
- Excellent time management skills with a proven ability to meet deadlines
- Strong organizational skills and attention to detail
- Strong supervisory and listening skills
- Strong analytical and problem-solving skills
- Proficient with Microsoft Office Suite or related software
- Post-secondary degree, certificate or diploma in a relevant field would be an asset
- A combination of education and experience will be considered

Mandatory occupational requirements:

- Must reside in Saskatchewan
- Must identify as Indigenous (and provide Proof of Status)
- Must have a valid Class 5 driver’s license, a satisfactory driving record, and access to your own vehicle
- Must demonstrate cultural competence, including knowledge and understanding of First Nations protocols, customs, culture, ceremony, and history.
- Ability and confidence to present to small and large groups, to audiences of all ages, in person and virtually

**Experience**:

- At least two year’s experience

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