Night Auditor

8 months ago

Cold Lake, Canada Hotel Dene and Conference Center Cold Lake Full time

**As a Night Auditor at Hotel Dene, here is what you will be doing each day**:

- Greet customers immediately with a friendly and sincere welcome.
- Run audit reports/journals from the front office system, Point of Service and the computer.
- Make corrections and adjustments and handle all computer work that occurs throughout the shift.
- Input into the front office system revenue/expenses/allowances to generate the daily reports.
- Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
- Complete the registration process by inputting and receiving information from a computer system
- Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
- Promptly answer the telephone using positive and clear communication.
- Retrieve mail, small packages and facsimiles for customers as requested.
- Close guest accounts at time of check out and ascertain satisfaction.
- Field guest inquires, conducting thorough research to develop the most effective solutions. Listen and extend assistance in order to resolve problems
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Can communicate well with guests.
- Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Ability to observe and detect signs of emergency situations.
- Ability to establish and maintain effective working relationships with associates, customers and patrons.
- Ability to work a variety of shifts, including days, evenings, weekends and holidays

**In return**, you will be provided with a respectful and diverse work environment, where your experience, passion and dedication will be rewarded. We offer a highly competitive total rewards package including a benefits and RRSP matching program, and the opportunity to grow and continue to develop in your field.

**DIVERSITY STATEMENT**:
**Our Differences Are What Make Us Great**

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

**PERFORMANCE STANDARDS**

Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

  • Lodge Night Auditor

    6 months ago

    Smoky Lake, Canada Métis Crossing Full time

    **Night Auditor** **Location**: Métis Crossing, Smoky Lake, AB **Position Status**: Full Time, Permanent **The Organization** Métis Crossing is Alberta’s first major Métis destination where we share and celebrate the Métis culture with all people! With their unique designs that combine both traditional and contemporary Métis craftmanship, The...

  • Lodge Night Auditor

    6 months ago

    Smoky Lake, Canada Métis Crossing Full time

    **Night Auditor** **Location**: Métis Crossing, Smoky Lake, AB **Position Status**: Full Time, Permanent **The Opportunity** Métis Crossing is Alberta’s first major Métis cultural destination where we share and celebrate the Métis culture with all people! With its unique design that combines both traditional and contemporary Métis craftmanship,...

  • Night Auditor

    4 weeks ago

    Niagara-on-the-Lake, Canada 124 on Queen Hotel & Spa Full time

    The Night Auditor is responsible for the reception area at the hotel Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding hotel, spa, restaurants, products and services and booking hotel reservations, checking the guest into the computer system, assisting with luggage. Escorting guests to their room and...

  • Night Auditor

    6 months ago

    Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

    Niagara's Finest Hotels is currently seeking a full time Night Auditor to join our growing team! **What you'll be doing**: - Front desk duties include check in/check out procedures. - Responsible for reports & photocopies. - Performing accounting procedures. - Balancing all departments in Food and Beverage. - Answering phones in a professional manner. -...

  • Night Auditor

    6 months ago

    Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

    Niagara's Finest Hotels is currently seeking a part time Night Auditor to join our growing team! **What you'll be doing**: - Front desk duties include check in/check out procedures. - Responsible for reports & photocopies. - Performing accounting procedures. - Balancing all departments in Food and Beverage. - Answering phones in a professional manner. -...

  • Night Auditor

    6 months ago

    Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

    Niagara's Finest Hotels is currently seeking a part time Night Auditor to join our growing team! **What you'll be doing**: - Front desk duties include check in/check out procedures. - Responsible for reports & photocopies. - Performing accounting procedures. - Balancing all departments in Food and Beverage. - Answering phones in a professional manner. -...

  • Night Auditor

    6 months ago

    Niagara-on-the-Lake, Canada Niagara's Finest Hotels Full time

    Niagara's Finest Hotels is currently seeking a full time Night Auditor to join our growing team! **What you'll be doing**: - Front desk duties include check in/check out procedures. - Responsible for reports & photocopies. - Performing accounting procedures. - Balancing all departments in Food and Beverage. - Answering phones in a professional manner. -...

  • Pt Night Auditor

    2 months ago

    Niagara-on-the-Lake, Canada Hilton Garden Inn Niagara-on-the-Lake Full time

    **JOB DESCRIPTION** A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As Night Auditor, you would be responsible for overseeing the auditing, posting and...

  • Hotel Night Auditor

    6 months ago

    Niagara-on-the-Lake, Canada Holiday Inn Express Niagara-on-the-Lake Full time

    The Holiday Inn Express and Staybridge Suites is actively recruiting for night audit; who will help to create unique, fun and memorable experiences for those travelling to the area and who are calling us "home". Some Guest Service Agent shifts may also be available RESPONSIBILITIES - Answers internal or external phone calls in a pleasant and professional...

  • night auditor

    7 months ago

    Slave Lake, Canada Slave Lake Accommodations LTD Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearWork settingHotel, motel, resortRemote locationTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points...

  • night auditor

    7 months ago

    Slave Lake, Canada Slave Lake Accommodations LTD Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingHotel, motel, resortRemote locationTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in...

  • Hotel Night Auditor

    6 months ago

    Sylvan Lake, Canada Sun of a Beach Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Rural area **Tasks**: - Provide general information about points of interest in the area - Investigate and resolve complaints and claims - Balance cash and complete balance sheets, cash reports and related forms - Follow emergency and...

  • Night Auditor

    6 months ago

    Slave Lake, Canada Slave Lake Accommodations LTD Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Hotel, motel, resort - Remote location **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services -...

  • Housekeeper - Lake Louise

    2 months ago

    Lake Louise, Canada Hostelling International Canada Full time

    HI Lake LouiseWe offer more than just a job, we offer an experience and memories that will last a lifetime! Aside from the subsidized housing (including FREE Wi-Fi), tons of fun activities, a relaxed working environment, we also offer a free HI membership and access to tons of activities and rental equipment! Did we mention the free stays at the HI...