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Collision Repair Advisor

4 months ago

Winnipeg, Canada Vickar Automotive Group Full time

Vickar Automotive Group is sourcing a **Collision Repair Advisor** who will help ensure the smooth operation of a busy Body Shop with the front-end customer service team. **Essentially reception/customer service while developing industry-specific knowledge. **Training provided.

**ROLE AND RESPONSIBILITIES**:

- Greet customers promptly and professionally.; taking detailed messages as needed.
- Keep accurate files and records of customer information and services provided.
- Schedule/re-schedule customer appointments.
- Handle all customer interactions with patience and integrity, providing general business information, service options and repair updates, or directing them to other staff as needed.
- Accurately process department documentation.
- Ensure the Body Shop administration area is neat, clean, and free of open confidential customer information.
- Perform other administrative and customer service duties as assigned**.**

**REQUIREMENTS**:

- Valid MB driver’s license (stage I or F)
- Body Shop or Service Department experience an asset
- MPI or CDK system close-out experience a strong asset
- Superior customer service, communications, interpersonal skills
- Organizational, multi-tasking and time management abilities for periods of high workload
- Reliable team player with strong work ethic, integrity and reliability

**WHY SHOULD YOU APPLY?**
- Competitive wages - starting rate dependent on experience
- Group benefits
- Healthy & respectful workplace
- Vickar Auto Group builds careers

Vickar Auto Group is an equal opportunity employer with a diverse and inclusive workforce. We thank all who apply, however only those who meet our requirements will be contacted.

**Salary**: From $17.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

Schedule:

- Day shift
- Monday to Friday

Work Location: In person