Client Service Representative

4 days ago


Leduc, Canada PVS CONTRACTORS INC. Full time

PVS Contractors Inc. is the leader in telecommunications network infrastructure services. We are currently seeking an energetic, career-minded person for the role of Client Services Representative to join our Edmonton team.

**Location**: Edmonton, Alberta

**Position**: Client Service Representative, Full-time, Permanent

**Number of positions**: 1

**Hiring date**: April 2024

**Schedule**: Monday to Friday

**Primary Responsibilities**

**Other duties include but are not limited to**:

- Employing a health and safety mindset with customers and communities
- Preparing reports and documentation
- Directing phone inquiries, following up with Management and Supervisors
- Administrative duties as assigned by Supervisor and Manager
- Minimum 2 years of working experience in the locating industry or similar work experience in administration and customer service preferred.
- Strong computer skills - proficient in Microsoft Suite, including Excel and Word
- Strong written, verbal and presentation skills to communicate with all levels of the organization and its executive team.
- High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts
- The ability to work independently and manage a workload to meet necessary deadlines
- Excellent customer service skills
- The ability to solve problems and demonstrate good judgment as situations dictate
- Strong teamwork and interpersonal skills
- Tolerance of ambiguity and ability to quickly adjust to changing priorities
- Ability to work in a stressful environment with time-sensitive deliverables
- Strong organizational and analytical skills
- Active listening skills
- Critical thinking
- Ability to conceptualize and be innovative
- Ability to multitask

**Compensation & Benefits**
- Competitive Pay
- Paid training
- Health, dental and family benefits
- Life insurance
- Paid vacation
- Casual dress
- Company events
- Pension plan, with company contribution

PVS is an Equal Opportunity Employer. In accordance with the Ontario Human Rights Act, PVS will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require. Applicants must be legally authorized to work in Canada.

Pay: $15.94-$23.91 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company car
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Profit sharing
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person



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