Computer Technician
5 days ago
**Job Overview**
**Duties**
- Provide desktop support for hardware and software issues across various operating systems, including Windows and Linux.
- Assist users with VPN setup and connectivity issues to ensure secure remote access.
- Maintain accurate documentation of all support activities, including problem resolution steps and user interactions.
- Collaborate with team members to improve processes and enhance the overall user experience.
- Stay updated on the latest technology trends and best practices in IT support.
**Requirements**:
- Proven experience in desktop support or a similar technical role.
- Strong knowledge of operating systems (Windows, Linux) and software troubleshooting techniques.
- Excellent customer service skills with the ability to communicate technical information clearly to non-technical users.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
Pay: From $18.25 per hour
Expected hours: 30 - 40 per week
Additional pay:
- Overtime pay
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
**Experience**:
- IT support: 1 year (preferred)
Work Location: In person
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