Service Advisor
4 weeks ago
Position Overview
Velocity Truck Centres is seeking a Service Advisor to provide exceptional customer service and support in our Saanichton, BC location. As a key member of our team, you will be responsible for creating a high-quality customer experience, fostering a culture of growth and development, and promoting our brand values of Speed, Value, and Trust.
Key Responsibilities
- Greet customers, book appointments, and schedule repairs.
- Create estimates and invoices.
- Sell repairs and services recommended by the technician.
- Follow up with customers and keep them updated.
- Explain all work performed and charges.
Requirements
- Great customer service skills, both in person and over the phone.
- Strong organizational skills and attention to detail.
- Ability to prioritize multiple tasks at once.
- Confidence using computer systems and scheduling tools.
- Experience with schedules and basic accounting procedures.
- Self-starter and able to work in a fast-paced environment.
Velocity Truck Centres is a growing company with 18 branches in Alberta and British Columbia, and over 100 branches globally. We value career growth and are looking for like-minded individuals to join our team.
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