Job Posting

3 weeks ago

Toronto, Canada Extendicare Full time

**Job Description**:
Department: Resident Services

Position: Unit Clerk

Weekdays 9:00am-5:00pm (75 hours a bi-weekly)

Weekends and evening work may be required.

Status: Permanent Full Time

Date Required: ASAP

Reporting to the Director, Residents Services the Unit Clerk is responsible for supporting the nursing units in performing clerical duties.

RESPONSIBILITIES INCLUDE (but are not limited to):

- Prioritizes workload between the resident home areas.
- Functions as receptionist for the home by handling enquiries where appropriate and redirecting calls to the appropriate person/department.
- Liaises with hospitals, clinics and other healthcare agencies regarding transfers, referrals etc.
- Arranges internal and external appointments including transportation for residents.
- Schedules and coordinates Resident Care Conferences.
- Prepares and maintains Health Records including filing, purging and discharge procedures.
- Orders and inventories supplies, as required. Distributes communiqués to the appropriate unit staff.
- Provides clerical assistance to the Nursing Managers including preparing reports, minutes, letters, and other administrative duties. Prepares documents and records for Medical Rounds.
- Maintains the School Messenger list current by adding and deleting resident names.
- Collects, organizes and files all documents of discharged residents.
- Organizes and maintains the archived records room of discharged residents.
- Maintains and updates resident pictures in their electronic files on a yearly basis.
- Supports the admission office with the census and preparation of new charts.
- Liaises with families and residents and provides them with support and assistance when required.
- Other related duties as assigned.

EXPERIENCE & EDUCATION
- A minimum of Grade 12 education or equivalent, post-secondary education preferred.
- Proficient level of conversational Italian language skills preferred.
- Must be at a proficient level of computer literacy with Microsoft Windows, Word, Excel, Outlook, and Resident Information related software.
- Must possess excellent verbal and written communication skills.
- Must have excellent interpersonal and relationship building skills.
- Demonstrated ability to organize work and prioritize multiple demands in a fast-paced environment.
- Demonstrated ability to work as part of a team.
- Must have excellent problem solving and analytical skills.

COMPETENCIES (Behavioural & Technical Skills)
- Excellent organizational, observational, interpersonal and communication skills.
- Ability to Multitask and Prioritize, strong documentation skills. Strong attention to detail.
- Ability to demonstrate positive and pleasant demeanor. Able to handle difficult situations in a professional manner.
- Ability to articulate and demonstrate resident safety strategies.
- Ability to interact with seniors including those that are cognitively impaired.
- Demonstrates skill in managing aggressive behaviour using client centered approach.
- Ability to speak Italian an asset.

Time Type:
Full time

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