Employee Lifecycle Specialist, Spanish

2 weeks ago

FlorencevilleBristol, Canada McCain Foods (Canada) Full time

**Position Title**:Employee Lifecycle Specialist, Spanish

**Position Type**: Regular - Full-Time

**Position Location**:Florenceville GTC

**Requisition ID**: 24921

For us, for family

We know the importance that food plays in people's lives - the power it has to bring people, families and communities together. Our purpose is to bring enjoyment to people’s lives through great tasting food, in a way that reflects our values.

The Employee Lifecycle Specialist (Spanish) is responsible for completing employee and data transaction processing for core processes (e.g., mass updates, managing employee movement, running organization position reports, reviewing / transacting / answering escalated inquiries for employee and work-related data change requests). The Employee Lifecycle Specialist handles complex escalated inquiries related to transactional issues / inquiries, data and reports that cannot be resolved through Employee Services Specialists. This role is a hybrid work environment with 2 days in our office.

**How You’ll Add Value**:

- Manage the day-to-day transactional processing of job-related or employee-related data changes. Employee related changes include all changes from Hire to Retirement within the Employee Central HR system
- Oversee the timely and accurate processing of personal data change requests, providing HR customers with instructional support where self-service can be completed
- Resolve complex inquiries and escalated issues; escalating or redirecting as appropriate
- Oversee processing and updates of all organization and position data, including the creation and maintenance of jobs, positions, and overall organization structures
- Oversee quality standards and controls for data to provide the necessary accuracy, timeliness, and completeness
- Manage reductions in force and redundancies, mass data changes, and employee movement / contract management
- Ensure compliance with corporate data administration, security standards, and HR policies and procedures.

**About You**:

- 1-3 years of experience in a HR and/or HR Shared Service environment
- Post-secondary degree in Human Resources or a related field
- Excellent written and verbal Spanish communication skills
- Experience with basic technology functionality (e.g., case management, knowledge management)
- Ability to consistently deliver high quality customer service in a professional manner; effective listening and communication skills
- Knowledge of employee data administration and end-to-end processes
- Knowledge of HR system
- Experience with transaction processing and data management
- Attentive to details and deadlines; strong ability to manage multiple initiatives.
- Working knowledge of HR systems is beneficial, particularly SAP and SuccessFactors
- McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger._
- McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs._
- The health and safety of McCain employees and their families has been our number one priority since the start of COVID-19 pandemic. With vaccination restrictions easing across the globe we do not currently require employees to be vaccinated, but we reserve the right to change this mandate in line with health guidance and regulations in each country._
- Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the _Global Employee Privacy Policy_

**Job Family**:Human Resources
**Division**:Global Human Resources
**Department**:Employee Services
**Location(s)**: CA - Canada : New Brunswick : Florenceville-Bristol

**Company**:McCain Foods (Canada)

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