Centre Manager Education

2 weeks ago

Burlington, Canada Scholars Education Burlington, ON Full time

As a successful **Centre Manager**, your primary responsibility will be to assist the Centre Director in managing day-to-day operations, including responsibility for optimizing the sales process, the curriculum, internal marketing, and scheduling. You must be willing to encourage a commitment to excellence through diversity and ensure the quality of the education standards and teaching staff as well as grow the business in your centre.

**Qualifications of a successful Centre Manager Education include the following traits**:

- A post secondary education
- An ability to provide quality service that exceeds client expectations.
- Successful background in sales, marketing, and sales skills with a strong focus on customer service.
- Excellent verbal communication and persuasive skills, and the ability to build relationships.
- Effective problem-solving and communication skills with the ability to multi-task
- Enjoys working with all types of continuous learners, from all ages and demographics.
- A strong interest in students of all ages and the desire to help all students succeed.
- Professional, enthusiastic, flexible and energetic

**Centre Growth and Opportunities Specifics**
- Direct the sales process of new and potential enrollments and handle initial inquiries, consultations, and conferences with parents.
- Meet goals set in regards to Centre performance, revenues, expenses and fee collection as per the Scholars Business and Execution Plan
- Establish and maintain collaborative relationships with teachers, educational specialists, and other school administrators, parent/teacher organizations, case managers, and community contacts.
- Monitor daily business operations

**Staff management specifics**
- Demonstrate and uphold staff morale and ensure the professional appearance of the Centre.
- Contribute to Centre profitability by controlling labour budget through staffing levels and schedules.
- Provide oversight to staff related to all educational policies and procedures.

**Customer Service/Curriculum Support Specifics**
- Keep clients, parents, and case managers informed on program progress and conference with them on an ongoing basis.
- Write and recommend goal-based programs and monitor programs for performance.
- Create a positive learning environment in the centre for staff, students, and parents, during all phases of the instructional program.
- Oversee and schedule student programs.
- Anticipate and be responsive to the needs and expectations of clients/case managers and students/parents, and respond in a prompt manner.
- Communicate accurate and complete information to parents/students and clients/case managers in a considerate, professional, knowledgeable and accurate manner.
- Take personal responsibility for understanding, managing and meeting customer needs and expectations.

**What we offer**
- Competitive wage with performance reviews
- Flexible schedule
- Good teacher incentives
- Rewarding teaching environment

**Salary**: $20.00-$25.00 per hour

**Education**:

- Bachelor's Degree (required)

**Location**:

- Burlington, ON (required)

**Job Type**: Contract

**Salary**: From $25.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

COVID-19 considerations:
All teachers, students and parents are required to wear mask before entering the Centre.

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Administrative/Customer Services: 1 year (preferred)

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