Mental Health Specialist Dispatch

2 weeks ago


Montréal, Canada Dialogue Health Technologies Inc. Full time

**Your role as Mental Health Specialist Dispatch**

Dialogue is looking for a mental health specialist dispatch to take part in our mission to help people improve their wellbeing. Reporting to Joanny Grenier, Manager, the mission of the mental health specialist dispatch is to act as a clinical first point of contact for patients who request access to our mental health services to ensure that they are connected with the right professional based on their needs. Through an empathetic and compassionate approach, they will conduct brief video or phone consultations to quickly assess a patient's mental health history and communicate to patients what the next step in their healthcare journey will be.

**What you'll be doing**:

- Assessing the mental health needs and requests of our members on the platform
- Providing information about Dialogue's team of mental health professionals and communicating the triage decisions
- Setting expectations for our members' care journeys and creating a delightful intake experience
- Working with a multidisciplinary team to iterate and improve the triage experience through the development of new resources and processes
- Documenting clinical notes, impressions and outcomes on the electronic medical record database
- Participating in clinical team meetings

**W**hat positions are available within the Mental Health Specialist team**:

- Primary Care: focusing on evaluation, risk assessment, crisis intervention, strengths/resources activation and resource orientation within a single-session framework
- Stress Management & Well Being: focusing on mental health intervention, risk assessment, crisis intervention, coaching, strengths/resources activation with a short-term motivational approach

**We'd love to hear from you, if you have**:

- A bachelor's degree in a mental health or human relations field
- 2+ years of intervention experience as a social worker (or similar role) with a population presenting with challenges related to mental health including being comfortable with psychosocial assessments
- The capacity to communicate in French, both written and spoken
- Full-time or part-time availability, evenings and weekends
- A very good knowledge of community and institutional resources
- A desire to work in an environment that encourages autonomy, professionalism and versatility
- Attraction to work in an innovative environment, as well as an ease with computer tools

**At Dialogue, your well-being is our priority**

Taking care of others also means taking care of our team. We've got you covered
- A fully funded benefits plan for our part-time (21+ hrs) and full-time employees
- Unlimited access to a variety of Dialogue's programs for you and your immediate family
- 4 weeks of vacation, 9 wellness days, and 1 paid volunteer day for our full-time employees
- A team of bright, hard-working, and caring people to foster your growth

**About Dialogue**

Dialogue is the #1 virtual care provider in Canada. We've helped more than 48,000 organizations up their wellness game through our Integrated Health Platform, which offers a wide range of services, including primary care, mental health, employee assistance program (EAP), and wellness. Discover the true definition of humanized healthcare with our team to guide you at every step of the way.



  • Montréal, Canada Dialogue Health Technologies Inc. Full time

    **Your role as Mental Health Specialist, Evenings and Weekends** Dialogue is looking for a mental health specialist to take part in our mission to help people improve their wellbeing. Reporting to Joanny Grenier, Manager, the mission of the Mental Health Specialist is to support and provide a high-quality experience to Dialogue members. Want to join our...


  • Montréal, Canada Dialogue Health Technologies Inc. Full time

    **Your role as Mental Health Specialist (Night)** Dialogue is looking for a mental health specialist to take part in our mission to help people improve their wellbeing. Reporting to Joanny Grenier, Manager, the mission of the Mental Health Specialist is to support and provide a high-quality experience to Dialogue members. A Mental Health Specialist can...


  • Montréal, Canada Dialogue Health Technologies Inc. Full time

    **Your role as Mental Health Specialist** Dialogue is looking for a Mental Health Specialist to take part in our mission to help people improve their wellbeing. Working closely with Joanny Grenier, Manager, the mission of the Mental Health Specialist is to support and provide a high-quality experience to Dialogue members. Want to join our exceptional...

  • Postdoctoral Fellow

    2 months ago


    Montréal, Canada University of Montreal CR-CHUM Douglas Mental Health University Institute Full time

    *Completing the postdoctoral fellowship remotely within North America can be discussed. Both projects are funded through the Canadian Institutes of Health Research. **Qualifications** Completion of a doctoral (PhD) degree (or soon to be conferred) relevant to mental health (e.g., public health, rehabilitation sciences, psychology, epidemiology, or a...

  • Dispatcher

    1 week ago


    Montréal, Canada Andy Transport Full time

    **Dispatcher**: **About us** ANDY takes great pride in delivering exceptional, customized services encompassing goods transportation, logistics, warehousing, and fleet management solutions. With a wealth of European and North American experience and expertise in our domain, we are renowned for our ability to translate clients' operational needs into...


  • Montréal, Canada CloudMD Full time

    **Mental Health Coach positions available across Canada!** **Position Summary** You'll work as part of a dynamic team focused on connecting individuals to mental health supports. Using your background in clinical care or social work, you will meet clients by phone or video call to discuss their mental health concerns and guide them to interventions and/or...


  • Montréal, Canada Dialogue Health Technologies Inc. Full time

    **Your role as Talent & Culture Specialist** Reporting to **Laurence Beausejour, Talent & Culture Business Partner (T&C), **the Talent & Culture Specialist serves as a point of contact for employees and first-line managers, offering invaluable guidance and support in alignment with Talent & Culture best practices. In addition to being a key liaison, the...


  • Montréal, Canada CloudMD Full time

    **À propos deCloudMD** Cherchez-vous à développer davantage votre carrière dans l’industrie des soins de santé avec l’un des fournisseurs de soins de santé innovants en Amérique du Nord ? Notre succès est soutenu par des personnes enthousiastes, prêtes à faire une différence positive dans la vie de plus de 10 millions de personnes grâce à...


  • Montréal, Canada Canada Life Assurance Company Full time

    **Job Description**: The Mental Health (MH) Consultant is a key role in our overall strategy for mental health claims. The MH Consultant will share their expertise to enhance the confidence and competencies of case management and disability intervention services (DIS) team members. The MH consultant will make recommendations with the goal of high quality...

  • Operations Dispatcher

    4 weeks ago


    Montréal, Canada Canadian Tire Corporation Full time

    **What you’ll do** - Dispatch pickup and delivery work assignments to CT Fleet Drivers and 3rd Party Carriers - Monitor Driver productivity and ensure compliance with the Transportation legislation - Ensure efficient use of the CT Tractor Fleet and assign Tractors to Drivers - Monitor outbound deliveries to stores to ensure we achieve target metrics -...


  • Montréal, Canada Dialogue Health Technologies Inc. Full time

    **Member Service Specialist role at Dialogue** The mission of the Member Service Specialist is to support Employee Assistance Program (EAP) members contacting Dialogue through the call center. The Member Service Specialist is the first point of contact with members through the phone and seeks to provide a simple intake experience and fast access to care,...


  • Montréal, QC, Canada Libera Clinic Full time

    Office Space Rental at Libera Clinic! Welcome to Libera Clinic, where professionalism meets comfort in our dedicated rental office spaces designed to cater to mental health professionals seeking a serene and collaborative work environment to grow their private mental health practice. About Libera Clinic: Libera Clinic, a renowned psychiatric facility,...

  • Dispatch Assistant

    2 weeks ago


    Montréal, Canada Centrall Inc Full time

    **Job Title: Dispatch Assistant** **Company**: Centrall **Location**: 5570 Rue Cartier **Job Type**: Full-Time **About Us**: We are committed to providing our customers with the best shopping experience possible by offering a wide range of top quality products. We also believe that local businesses are key players in our economy and deserve to be...

  • Dispatcher

    4 weeks ago


    Montréal, Canada Entrepôt Trans-Plus Inc Full time

    Our company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for an experienced day dispatcher to ensure efficient operations in a timely manner to ensure service standards. **Qualifications**: - Ensure...

  • Dispatcher

    3 weeks ago


    Montréal, Canada Entrepôt Trans-Plus Inc Full time

    Our company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for an experienced day dispatcher to ensure efficient operations in a timely manner to ensure service standards. **Qualifications**: - Ensure...

  • Dispatcher

    2 weeks ago


    Montréal, Canada Entrepôt Trans-Plus Inc Full time

    Our company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for an experienced day dispatcher to ensure efficient operations in a timely manner to ensure service standards. **Qualifications**: - Ensure...

  • Dispatcher

    1 month ago


    Montréal, Canada Entrepôt Trans-Plus Inc Full time

    Our company, a logistic management, distribution, and warehousing enterprise is expanding and requires the right person to join their team and contribute to the on-going success of their operation. We are looking for an experienced day dispatcher to ensure efficient operations in a timely manner to ensure service standards. **Qualifications**: - Ensure...


  • Montréal, Canada Dunham House Full time

    Dunham House is a residential Life Skills Development program for people experiencing substance abuse and/or concurrent mental health disorders. Dunham House provides a common core program for all residents which includes educational workshops and extra-curricular readings, individual counselling, and group discussions. Each of these program characteristics...

  • Case Manager

    1 week ago


    Montréal, Canada Federation CJA Full time

    The Mental Health Case Manager’s role is to manage a caseload of Jewish seniors diagnosed with a mental illness and provide and coordinate psychosocial and concrete services to them with the goal of enhancing their functioning, autonomy and social integration. **Duties** - Psychosocial and/or financial assessment of clients - Development and...


  • Montréal, Canada Dialogue Health Technologies Inc. Full time

    Kindly note we are looking to fill flexible positions with non-guaranteed hours._ **Member Service Specialist role at Dialogue** The mission of the Member Service Specialist is to support Employee Assistance Program (EAP) members contacting Dialogue through the call center. The Member Service Specialist is the first point of contact with members through...