Account Manager

3 weeks ago


Edmonton, Canada GCP Full time

**Summary**:
The Calgary Account Manager reports to the Canadian District Manager and coordinates sales activities within the territory, creating added value for the customer with a clear focus on increasing market share, profitability and customer satisfaction.
- Leading the development and implementation of the account plans and growth actions. The assigned territories will be the responsibility of the account manager.
- Defining sales targets for the account, and ensuring they are achieved with a structured follow-up process across utilizing a Customer Relationship Management tool (CRM)
- Providing solutions for their businesses that are in line with volume, mix and profitability targets
- Monitoring competitor activity and ensuring appropriate action is taken
- Builds long-term relationships with customers ensuring that service needs are fulfilled
- Actively works with other departments including manufacturing and logistics to ensure customer service needs are met. Identifies bottlenecks in service delivery and works within GCP to resolve issues.

**Minimum Requirements**:

- 5+ years of experience in a sales related role, working as an account manager with experience in construction and concrete
- Excellent communication, presentation and influencing skills
- Technical aptitude for construction products with significant experience with concrete
- Ability to understand customers’ business and needs and propose appropriate solutions
- Proficient in English, spoken and written
- Able to work in Canada and holding a valid Canadian driver’s license
- Knowledge and experience of Sales Force and MS Office tools
- A collaborative, solution-focused approach, with strong communication and customer relationship-building skills

**Preferred Requirements**:

- A university degree in Engineering or Business


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