Account Manager

8 months ago

Calgary, Canada Ronco Safety Full time

_**Ability to travel and support customers in Alberta**_

At **RONCO **we help companies achieve the highest standards in safety, worker confidence and productivity. Our trusted distribution networks deliver our products that help comply with safety standards for both employees and their work processes.

As an Account Manager at Ronco, you will play a crucial role in driving sales growth and market penetration within your designated geographical area. Your primary responsibilities will include managing and nurturing relationships with distributors and end users, promoting our range of Personal Protective Equipment (PPE) products, and ensuring exceptional customer satisfaction. This role demands a strategic approach to sales, outstanding interpersonal skills, and the ability to work independently while contributing to the overall success of the sales team.

Joining Ronco as an Account Manager offers the opportunity to be part of a dynamic team dedicated to providing essential safety solutions. If you are passionate about sales, customer engagement, and contributing to a safer work environment, we encourage you to apply.

**SKILL & KNOWLEDGE REQUIREMENTS**
- Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
- Proven track record in sales, preferably within the PPE industry or related sectors.
- Strong interpersonal skills with the ability to build and maintain relationships at various levels.
- Excellent communication and presentation skills.
- Self-motivated, results-driven, and able to work autonomously.
- Proficiency in using CRM software and sales tools.
- Willingness to travel within the assigned accounts as needed.
- Knowledge of PPE products and industry regulations is a plus.

**ESSENTIAL DUTIES** **& RESPONSIBILITIES**
- Identify, onboard, and develop partnerships with distributors within the assigned accounts.
- Provide training and support to distributors on product knowledge, sales techniques, and marketing materials.
- Monitor distributor performance, track sales metrics, and implement strategies to maximize their effectiveness.
- Cultivate and maintain relationships with key end users, such as businesses, organizations, and institutions requiring PPE.
- Conduct presentations and product demonstrations to showcase the features and benefits of our PPE products.
- Understand the specific needs of end users and tailor solutions that address their unique requirements.
- Develop and execute a strategic sales plan to achieve or exceed sales targets within the assigned accounts.
- Identify new business opportunities and drive growth through prospecting and lead generation.
- Negotiate pricing and terms with distributors and end users while ensuring profitability and market competitiveness.
- Stay up-to-date with industry trends, market developments, and competitor activities within the PPE sector.
- Gather insights on customer preferences, pain points, and emerging demands to inform product development and sales strategies.
- Collaborate with cross-functional teams including marketing, product development, and customer support to ensure seamless customer experiences.
- Provide regular reports on sales activities, pipeline status, and market feedback to the sales leadership team.
- Address customer inquiries, concerns, and issues in a timely and professional manner.
- Act as a point of contact for escalated customer needs, ensuring prompt resolution and a high level of customer satisfaction.
- Day to day accountability for all CRM data related to their activity and Accounts.

We are committed to providing accommodations for people with disabilities. Accommodations are available upon request to ensure that we meet your needs.

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Work Location: On the road

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