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Product Specialist

4 weeks ago

Calgary, Canada PBS Systems Full time

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun”
**The Opportunity**:
We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that is where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
**The Role**:
PBS Systems is looking for an enthusiastic and organized individual to join our Development Team as a Product Specialist - CRM. As a Product Specialist - CRM, you will be working on the PSG (Product Solutions Group) Team, you will be responsible for problem management, quality assurance testing, documenting, and participating in the full development lifecycle of new and existing software features and services.

**Requirements**:

- Participate in team meetings and scrums
- Investigate, replicate, and escalate problems and bugs
- Collaborate with teams’ members to plan and design new features
- Execute test procedures on bugs and new features
- Create new product documentation
- Manage multiple tasks at once, maintaining exceptional quality
- Review requirements analysis
- Other duties as required

**Qualifications**:

- University degree; or equivalent combination of education and experience
- 1+ years QA and/or industry experience
- Excellent written and verbal communication skills
- Ability to work collaboratively in both a team atmosphere and independently
- Exceptional attention to detail, outstanding prioritization, and organizational skills, including strong project management skills.
- Strong problem-solving skills. Willing to dive into difficult technical issues and figure them out
- Flexible, fast learner who thrives in a constantly changing work environment
- Ability to work independently and within a team environment

**What we offer**:

- Internal promotion and growth opportunities
- An education department dedicated to helping you with professional and personal development
- Internal promotion and growth opportunities
- An education department dedicated to helping you with professional and personal development
- Access to an onsite gym at some locations and/or corporate membership to Goodlife
- Free parking
- Staff events
- Great referral bonus
- Staff discounts with GM, Dell, and more