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Practice and Service Advisor
4 months ago
**_We are proud to be selected as one of _**_B.C.'s Top Employers_**_ once again_**
**If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you**
Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of _Communities of belonging, lives with connection_.
Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.
**The Role**:
As a Practice and Service Advisor at CLBC, you will provide practice advice on a wide range of complex situations and will identify and make recommendations to management on opportunities for capacity building, and the development, implementation and delivery of services within the region. You will also coordinate and act as an implementation lead for new/changed policies or practices.
As a trusted advisor and operational support, you will:
- Provide guidance and support for consistent and compliant practice to integrated team members to ensure responsive service
- Collect, review and analyze data to determine trends and gaps and makes recommendations to management
- Identify opportunities for improvement by engaging staff and liaising with peer Practice and Service Advisors
- Make recommendations to the Process Steward or Project Management Office to support continuous improvement within regional operations
- Lead the regional implementation of new policies, programs, procedures and legislation within the region in partnership with strategic initiatives
You will support field staff with contract management, which includes building relationships with service providers, building relationships with families/individuals, negotiation of contracts with families/individuals (Individualized Funding, person-centred societies), negotiation of contracts with service providers, contracts issues management, and service level reporting.
**Qualifications**:
- Experience preferred in working with complex cases, resource allocation, service delivery and resource development
**Travel**:Occasional overnight travel throughout the region and to Head Office in Vancouver, as needed. Possession of a Class 5 driver's licence and a clean driver's abstract is required.
**Additional Info**:
Team: Local 2
Status/Term: Auxiliary. Regular-status staff can fill this opportunity as a temporary assignment.
Anticipated 70 hours bi-weekly to July 31, 2025
Classification/Salary: Social Program Officer R30 / $43.54 to $49.76 hourly
**_ The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof _**_of full COVID-19 vaccination._**
**Closing date: February 6, 2024
