![Hilton Garden Inn Edmonton International Airport](https://media.trabajo.org/img/noimg.jpg)
Front Desk Agent
3 weeks ago
**Responsibilities**
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Provide customer service
**Computer and technology knowledge**
- Multi-line switchboard
- OnQ PMS
- Central reservation system (CRS)
- Internet
**Transportation/travel information**
- Own transportation
**Work conditions and physical capabilities**
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
**Job Type**: Part-time
Part-time hours: 8-32 per week
**Salary**: $16.00-$17.00 per hour
**Benefits**:
- Company events
- Discounted or free food
- On-site gym
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Tips
Work Location: In person
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