Customer Representative
1 month ago
**Responsibilities**:
- Assist customers with product information, pricing, and orders
- Process customer orders accurately and efficiently
- Resolve customer complaints or issues in a professional manner
- Upsell products or services to increase revenue
- Maintain customer records and update account information
- Collaborate with the sales team to meet customer needs
**Qualifications**:
- MUST be RIBO licensed
- 2 years minimum experience
- Excellent phone etiquette and communication skills
- Proficient in data entry and computer systems
- Strong ability to communicate clearly and professionally with customers
This position offers competitive pay, opportunities for growth within the company, and a supportive team environment. If you are passionate about delivering top-notch customer service and enjoy working in a diverse setting, we would love to hear from you
**Job Types**: Full-time, Permanent
Pay: $50,000.00-$65,000.00 per year
**Benefits**:
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Retention bonus
**Education**:
- Secondary School (preferred)
**Experience**:
- Insurance Industry: 2 years (required)
- Customer service: 1 year (required)
Licence/Certification:
- RIBO License (required)
Work Location: In person
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