Digital Project Coordinator

2 weeks ago

Toronto, Canada StackPros Inc. Full time

The Digital Project Coordinator will be expected to implement task management systems and processes that best suit Stacktics’ and Stacktics’ clients’ needs. They will be required to work collaboratively with Stacktics team members, investigate and evaluate client requests, as well as lead verification of deliverables and execution of projects. The incumbent will be expected to grow within their role as no two projects are the same and each will have unique client specific challenges.

**Key Responsibilities**:

- This individual would report to our Head of Project Operations and be responsible for maintaining strong client relationships and assisting other Stacktics team members through scope clarity and delivery of insights, code, and reports
- Maintenance and administration of, and responsibility for JIRA and Confluence systems used to manage internal workflow, time tracking and delivery
- Maintenance and administration of, and responsibility for any project management systems used to collaborate and coordinate with client stakeholders (will vary by client)
- Working closely with all applicable Stacktics team members to ensure understanding of and adherence to our Project Management processes
- Continuously adapting Stacktics’ Project Management processes and systems to the evolving needs of the team
- Support the Digital Project Manager as the main point of contact for Stacktics’ clients when needed, particularly prior to Stacktics bringing in Account Manager resources who can deliver against increasing client need as the company grows
- Assist with managing and tracking time/cost estimates, Stacktics’ team’s tracked hours, clients’ Work Orders, Statements of Work, Time Reconciliations and associated invoicing
- Collaborate with Stacktics team members on significant initiatives/deliverables as they arise
- Maintain client satisfaction and happiness with Stacktics’ deliverables and day-to-day work
- Take ownership of a core component of Stacktics’ business:

- Stacktics will entrust you in helping the existing Digital PM with the development and oversight of all Project Management-related systems and processes

**Company-Wide Responsibilities**:

- Maintain and exceed client satisfaction with Stacktics Inc.’s deliverables, day-to-day work and overall value as a partner
- Cultivate opportunities for company growth, always seek areas where Stacktics Inc.’s role could be expanded
- Adapt to ever-changing client needs and expectations
- Maintain dedication toward achieving excellence in Stacktics Inc.’s delivery against client needs, and overall success as an organization
- Be an enthusiastic, positive and generally awesome team mate, mentor & constantly curious learner

**Qualifications**:

- Post-Secondary education - University degree in economics, finance or business management preferred. Project management certifications are a bonus.
- Some experience and/or knowledge of enterprise marketing, analytics and data platforms
- Sound understanding of agile project management principles and frameworks including but not limited to Scrum and Kanban
- Strong communication skills
- Ability to balance a high volume of initiatives in varying states of completion
- Highly developed organizational skills
- Strength in budget management
- Strong attention to detail
- Strong working ability within PM systems (especially JIRA & Confluence), and standard office software (Excel, Word, PowerPoint)
- Ability to work independently and as a member of a team
- Self-motivation and dedication to excellence
- Keen interest and eye for digital developments and advancements, particularly in the world of Advertising and Marketing

**WHAT’S IN IT FOR YOU?**
- 100% employer-paid benefits package
- Regular Lunch and Learns from your Team Mates
- Fun Employee Events and Activities
- Participation in Community Engagement

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