Business Operations Administrator

4 weeks ago

Moncton, Canada City of Moncton Ville de Moncton Full time

**VISION**:
A city that inspires
**MISSION**:
Working together to enhance the quality of life for all residents
**VALUES**:
Sustainability, Inclusivity, Innovation, Accountability, Excellence, Bilingualism***

**BUSINESS OPERATIONS ADMINISTRATOR**
Codiac Transpo - Public Transit - Job # P1163
CLOSING DATE: NOON - AUGUST 30, 2023

**JOB SUMMARY**:
This position is customer service focused with administrative functions. Work will be reviewed by the supervisor for completeness, accuracy and results.

This position reports directly to the Supervisor of Finance and Administration of Codiac Transpo.

We thank all applicants for their interest; however, only those invited for interviews will be contacted.

For more information, please contact the Human Resources Department at

**WORKING AT THE CITY OF MONCTON**:
Moncton is a vibrant and culturally rich community. It is the first officially bilingual city in Canada, as well as one of the best places in Canada to do business. Moncton is also known as the economic, sports, tourism and entertainment hub of Atlantic Canada. City of Moncton employees strive to maintain the city's reputation as one of the best places in Canada to live, study, work and play.

This position is a unionized position. The City of Moncton offers an attractive salary and benefits package in accordance to the City Hall Employees Association / PSAC Local 60200 Collective Agreement.

**CHEA Collective Agreement** **City of Moncton Salary and Wage Scale**

**EDUCATION**:

- High school graduation or equivalency,
- Must have a post-secondary education from an accredited institution where office skills were acquired and assessed.
- Accounting or bookkeeping courses or related experience is an asset.

**EXPERIENCE**:

- Must have a minimum of one (1) year experience in performing similar or related duties.

**LANGUAGE**:

- Must be functional in both official languages (English and French). As per provincial language proficiency standards, functional is determined to be at the Intermediate+ (2+) level or higher.

**KNOWLEDGE, SKILLS AND ABILITIES**:
**OTHER**:

- Requires excellent telephone communications skills involving courteous and tactful handling of customer service information, complaints, and comments.
- Requires a calm and professional manner when operating the radio communication system.
- Must be willing to upgrade skills as required by changes in the workplace.
- Errors due to inaccuracy, neglect, or carelessness would result in customer inconvenience financial loss or delay in terms of time, service or expense.

**CONTACT**:

- Requires courtesy, tact and diplomacy when exchanging information with members of the public, as well as internal and external clients.
- The incumbent will be responsible for establishing and maintaining a professional and courteous working relationship with the service agencies and departments of Codiac Transit's partners and clients.

**SUPERVISION**:

- Although supervised, the incumbent would be required to work independently from time to time.

**CONDITIONS OF WORK**:

- This position is covered under the City Hall Employees Association CHEA / PSAC Local 60200 Collective Agreement. This position is based on a thirty-five (35) hour workweek; however, overtime maybe be required occasionally.

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