Fulltime Operations Specialist

3 weeks ago

Moncton NB, Canada New Brunswick College of Pharmacists Full time

Employment Type: Full-time
Location: On site in Moncton, N.An important member of the College team, the Operations Lead oversees the day-to-day functioning of the office and supports the work of the College in the areas of communication, office administration and Council and committee work. This key role will routinely interact with office staff, the public, pharmacy professionals and other stakeholders. The Operations Lead will be on site at the office located in Moncton, NB.
Are the first point of contact for basic inquiries in person, by telephone or email
∙ Receive and redirect all incoming telephone calls, mail and redirect email sent to the general College email address.
∙ Office management
∙ Are the in-person office presence during regular business hours of the College to ensure continuity of services.
∙ Coordinate services supporting general infrastructure and are the point of contact with external vendors involved in office functioning (e.g., IT, office equipment, building management, etc.) Perform basic bookkeeping related to accounts payable and receivable
∙ Executive and Administrative Support
∙ Coordinate Council and committee meetings and provide administrative support such as preparing meeting agendas and supporting documentation
∙ Support key projects that are part of the College’s strategic or operational plan.
Ensure that principles of equity, diversity and inclusion are incorporated into the day-to-day functioning and work of the College.
∙ Contribute to continuous quality improvement initiatives at the College.
Ability to adjust positively to multiple demands and shifting priorities
Three to five years in office administration with customer service experience and some leadership/responsibility. Demonstrated ability to manage multiple priorities and must have effective time management skills.
∙ strong business acumen by exercising tact and diplomacy to deal effectively with difficult scenarios and affected individuals over the telephone and in person.
∙ Written and spoken competence in English and French; bilingualism would be considered an asset.
∙ Graduate of a recognized office administration program or business program or a combination of education, training and progressively responsible experience.
∙ Proficiency in Microsoft Office and Adobe Professional. Experience with member management systems/registration database as well as WordPress and meeting/webinar software would be assets.

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