Dispatcher

4 weeks ago

Regina, Canada Access Communications Co-operative Ltd Full time

Access Communications is seeking an energetic, motivated, customer focused individual to join our Dispatch team. Access is a fast paced, dynamic organization, with a positive work environment. As one of Saskatchewan’s Top Employers and as a 100% Saskatchewan Co-operative, we offer competitive wages and a comprehensive benefits package._

**_ Do you like working with all kinds of interesting people? If so, we have a fantastic opportunity for a Dispatcher in Regina._**

**As a Dispatcher**:

- You love to save the day, taking ownership of coordinating all field activity for a province wide fleet of technicians to ensure commitments are met in customer service, installation and plant functions.
- You use a positive approach to monitor and adjust booking times to ensure we are delivering the customer service Access is famous for.
- You’re fast on your feet & can keep up with constantly evolving information & procedures as part of a high-tech company that leads the way in TV, Internet, Phone, & Security services.
- You have a flexible schedule, and are able to work a combination of days, evening and weekends with open availability. Dispatch is scheduled from 7:00am - 9:30pm, 7 days a week. This part time term position will be scheduled 25-30 hours per week.

**Competencies you have for success**:

- Top-notch Customer Service skills including empathy, professionalism, courtesy, common sense, & patience.
- Talent for handling a large number of calls efficiently & accurately in a busy environment.
- Must be able to work well both independently and in a team environment.
- Geographical knowledge of Regina and Saskatchewan would be an asset.
- Ability to respond positively to constructive feedback.
- Capacity to quickly adapt to new processes, procedures, & technology.
- 1 - 2 years of previous Dispatch experience is an asset.
- Minimum grade 12 education.
- Clear Criminal Record Check.

**The benefits**:

- Great Salary - Starting at $24.14/ hour
- Outstanding Benefits Package, including Health, Dental and Vision
- Amazing competitive staff discounts on all services
- Company matched pension plan
- Health and Wellness benefits
- Ongoing training and development opportunities with opportunities for career advancement.
- Volunteer Opportunities We do great things in the community and everyone here is part of that.

**Applications are due on Monday, August 4**th**, 2023.

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