Retirement Living Consultant

3 weeks ago

Bradford, Canada Levante Living - The Elden of Bradford Retirement Home Full time

About Levante Living:
At Levante Living, we understand the decision-making process for seniors and their families as a critical life milestone. Using a relationship-based approach to selling, our goal is to foster comfort, communication, and support through this transition. By building authentic, meaningful connections, we create vibrant and fully occupied retirement residences across Ontario that enhance the lives of our residents.

Role Overview:
The Retirement Living Consultant is pivotal in driving occupancy and ensuring that each prospect and family feel supported throughout their journey. You will use a consultative sales approach to help seniors and their families make informed decisions regarding their next home. As a trusted advisor, you will build relationships and create a welcoming, informative, and caring experience for prospects while meeting and exceeding occupancy goals.

Key Responsibilities:

- **Drive Occupancy & Sales**: Maintain occupancy targets by converting leads into move-ins. Sell suites at market rates with limited discounts or incentives.
- **Relationship Building**: Build and nurture relationships with prospects, families, and the community to support informed decisions about choosing a retirement residence.
- **Consultative Sales Process**: Guide prospects and their families through decision-making using a relationship-based sales approach to provide tailored solutions.
- **Lead Generation & Management**: Manage and track lead inquiries through our CRM software.
- **Marketing Strategy**: Create and execute quarterly marketing plans aligned with the budget to generate qualified leads. Promote and organize outreach and marketing events.
- **Outreach & Networking**: Cultivate strong relationships with healthcare professionals, referral sources, and the broader community to drive traffic and generate leads.
- **Team Collaboration**: Champion the sales culture at the site level by collaborating with leadership teams, attending meetings, and providing market insights.
- **Market Analysis**: Conduct competitive analysis and stay informed about market trends to position the residence and adjust strategies as needed effectively.
- **Tour Readiness**: Ensure the model suite and tour path are always prepared for prospective residents and their families to deliver an exceptional experience.

Qualifications:

- **Proven Sales Experience**: At least two years of sales experience, preferably within senior living, real estate, or healthcare environments.
- **Customer-focused**: Empathetic interpersonal skills with a passion for providing outstanding customer service to seniors and their families.
- **Strong Communication Skills**: Ability to engage with prospects, families, and professional networks effectively, both in person and over the phone.
- **Goal-oriented**: Demonstrated ability to meet and exceed sales targets and contribute to the overall success of the residence.
- **Technology Proficient**: Familiarity with CRM systems and Microsoft Office suite.
- **Local Knowledge**: Knowledge of the local community and healthcare networks is an asset. A valid driver’s license and access to a vehicle are required.
- **Flexible Work Hours**: Availability to work flexible hours, including evenings and weekends, to accommodate tours and events.
- **Travel**:Some travel within your local area may be required. Therefore, a valid driver's license and access to a vehicle are required.

Why Join Levante Living?

At Levante Living, we are committed to creating a supportive, dynamic, and fulfilling environment for our team members.

**We offer**:

- Competitive salary and bonus opportunities
- Comprehensive health and dental benefits
- Paid time off
- Opportunities for professional growth and development
- A collaborative and inclusive work culture
- The chance to make a meaningful difference in the lives of seniors

**Job Types**: Full-time, Permanent

Work Location: In person

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